Reporting to the Manager, Technology Infrastructure, the Technical Architect will be responsible for the design, implementation, security and support of the server and network infrastructure of the City. This senior role will provide leadership, guidance, support and mentorship to other members of the Technology Infrastructure team. The Technical Architect will provide technical expertise and guidance on how technology solutions will fit and work with existing technology stack.
Key Duties and Responsibilities
- Plan, design, implement, maintain and support the infrastructure and technology platform for the City that are secure, reliable, scalable, and implemented in accordance with industry accepted best practices. Provide third-tier support for technical issues.
- Provide strong technical leadership, guidance, support and mentorship to other members of the Technology Infrastructure team.
- Research and understand emerging trends and technologies to provide guidance and advice to management and other members of the IT team in how they can be leveraged for business benefit.
- Design and implement system availability solutions in support of broader business continuity and disaster recovery needs. Architect and administer tiered Enterprise backup technology.
- Establish and maintain documentation, standards, and procedures.
- Implement and maintain service management strategies that align with the ITIL framework
- Manage small to medium projects and act as technical lead on larger projects to provide technical guidance to project managers, system designers, applications developers and testers throughout the development process.
Duties and Responsibilities Cont'd (if applicable)
Education and Experience
Degree in Computer Science or related disciplineMicrosoft Certification, Cisco certification and VMware Certificationis requiredCISSP, ITIL Foundations v3, and / or experience with VoIP technology are considered assets5 years relevent IT experienceRequired Skills / Knowledge
Hands-on architecture experience with AD / DNS / DHCP / GPO using Microsoft Windows Technologies.Experience with architecting and administering tiered Enterprise backup technologyExperience designing and administering of email environments specifically with Microsoft Exchange 2010 and greater.Experience designing and maintaining Storage Area NetworksExperience with disaster recovery design and implementationExperience and working knowledge of VMware design and technologyExperience and working knowledge of networking design and technology including switches, firewalls and VPNThe ability to establish and maintain an effective consulting relationship with internal clientsThe ability to work effectively and collaboratively in cross-functional teamsStrategic thinker with strong understanding of emerging technologies and business issues and have in-depth knowledge of and experience with project management tools and application implementation methodologies.Must be available to work evenings, flex shifts, on-call / standby, extended hours and statutory holidays when required.Must be and willing and able to transport yourself to City work sites as required (mileage compensated).Requires satisfactory Police Criminal Records CheckDemonstrates good judgment and makes sound decisionsShows commitment to personal growth, development, and leadership opportunitiesShares new ideas and challenges the status quoProven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trustTakes initiative to participate in a culture of learning, mentoring, and sharingContributes to building and being a part of a positive cultureDemonstrate the City’s corporate values of care, collaboration, courage and serviceDemonstrates personal leadershipBuilds people and cultureCultivates open communicationShapes the futureNavigates and leads through complexity and changeWe thank all candidates for their interest, however, only those under consideration will be contacted.
TheCityof Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.
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