In-Store Customer Service Associate

• Offer customers a place to voice their concerns and react in a professional and empathetic manner
• Offer customers an excellent service by providing them with information about our products services promotions and availability
• Problem solve customer cases in a professional manner by gathering all necessary information and informing customers about different options and acceptable solutions
• Stay up to date and informed about all of Structubes new products promotions and services
• Build a good customer experience relationship with customers to increase customer retention
• Work effectively with internal teams to ensure a positive customer experience
• Process order pick-ups exchanges and returns.

Qualifications :

• Good interpersonal skills in a call center environment
• Previous customer experience in handling returns
• Able to solve problems is resourceful and motivate
• Good reading and writing skills
• Ability to prioritize workload.

Additional Information :

At STRUCTUBE we believe in equal access to employment and the richness of the diversity of our employees!

About us:

Structube wants to offer its clients a wide range of modern edge home furniture at its best affordable prices! We help our customers rediscover their home one room at a time. With over 80 stores nationwide and over 700 employees and counting Structubes small family business has become a thriving retailer brand looking to transform its future retail markets. Join Structube and come experience working with our ambitious dynamic and motivating team!

Dream a space for them. Dream a career for you!

Remote Work :

No

Employment Type :

Full-time

Key Skills
Catering,Asset,Corporate Finance,Environmental Science,Linux Administration
Experience: years
Vacancy: 1