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Business Continuity Management, Business Partner
Business Continuity Management, Business PartnerInterac • Toronto, Ontario, Canada
Business Continuity Management, Business Partner

Business Continuity Management, Business Partner

Interac • Toronto, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Who We Are:

Every transaction matters. Every Canadian matters. At Interac we protect both driving trust security and inclusion so our digital economy thrives.

Founded in 1984 Interac connects Canadians through secure digital payments advanced identity verification and industry-leading fraud protection. Connecting banks businesses and individuals Interac enables millions to send receive and manage money safely and effortlessly every day across both digital and physical environments.

As the backbone of Canadas financial ecosystem Interac facilitates over 20 million transactions daily supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputable financial technology brand Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant Business Continuity Management Business Partner role will report to the Leader Business Continuity Management & Corporate Insurance. The Business Continuity Management Business Partner is under the Risk and Finance Department within Vendor Management Office and will ensure the development and maintenance of BCPs to ensure essential functions continue during and after a disaster or disruption in its operations with regular testing and updates mandated for effectiveness and operational resilience aligning with existing and new regulatory and audit requirements.

What You Will Do:

  • Planning Preparation and Execution: Document the technical business processes critical people (resources) systems and controls to ensure the organization can seamlessly provide continuous operational services in the event of a business disruption and/or disaster through the preparation and updates of corporate and product BIAs and BCPs.

  • Data Integrity and Transformation: Ensure the transition of the BIAs and BCPs transition into the BCM Module Tool within ServiceNow to ensure the data integrity.

  • Testing Evaluation and Compliance: Improve and execute the testing program for the BCM Program including development of customized exercises to evaluate levels of preparedness and recovery capabilities of the response plans to improve effectiveness aligning with Testing Protocols to comply with contractual and regulatory compliance requirements.

  • Exercises: Facilitate applicable tabletop exercises call trees and evacuations including liaising with internal stakeholders for successful delivery of exercises and assist in the planning of the annual Crisis Management Team exercise.

  • Contractual Arrangements: Ensure the BCM Program including improvements are tested as required through its life cycle to comply with contractual and regulatory compliance requirements and standards.

  • Communication: Ensure BCM Program is communicated clearly to stakeholders and departments.

  • Team Collaboration: Work collaboratively with all business units through the preparation of the annual BCM Program Planning Updates and new BIAs and BCPs

  • Reporting: Completion of Post Incident and Test Reports incorporating findings gaps and action items within specified time frames including action items.

  • Compliance and Analysis: Stay abreast of the emerging trends and comply with all internal/external regulatory requirements and audits by deliverable dates.

  • Documentation: Ensure all BCP Program documentation is current and updated as required and posted immediately.

  • Business Processes and Controls: Ensure weekly review and updates to the business processes and controls.

  • Weekly/Daily Updates: Provide weekly/daily updates as required to ensure all initiatives assignments and projects remain on track as planned.

  • Intranet (HUB) Maintenance: Ensure all training materials and BCM Program is current and up to date

  • Additional tasks are subject to being assigned by the Leader.

  • This role will back-up the other BCM Business Partner.

WhatYou Bring:

  • A minimum of 6-10 years experience of Business Continuity Management in a financial institution (Schedule 1 or Schedule 2) within IT Department and/or Commercial and Lending Platform or Fintech.

  • Certified Business Continuity Professional (CBCP) or similar certification in good standing including membership(s).

  • Experience with emergency management crisis responses crisis management and/or exercises.

  • Experience with ISO standards (i.e. ISO 22301 ISO27001 etc.).

  • Experience with regulatory compliance and remediation of audits internally and externally with respect to BCM audit remediation.

  • Proven experience in developing implementing and updating Business Impact Analysis Business Continuity Plans Testing and Reporting (i.e. tabletops component testing call tree testing)

  • Knowledge of cyber security principles and practices.

  • Strong technical analytical attention to detail and problem-solving skills.

  • Strong interpersonal skills with the ability to collaborate with various stakeholders (internal and external).

  • Excellent written and verbal communication skills.

  • Excellent organizational time management facilitation and project management skills.

  • Proficiency in Microsoft Tools and Business Continuity software and tools including ServiceNow Audit Board and Everbridge

  • Ability to work independently and as part of a team including working directly with the Leader.

  • Ability to prioritize tasks work under pressure in a fast-paced environment with multiple deliverables.

  • Experience in conducting training and awareness programs.

  • Eligibility to work for Interac Canada in a full-time capacity.

*Please Note Given the nature of this role there may be occasions where work outside of regular business hours is required to support key deliverables or timesensitive activities. These situations are infrequent and will be communicated in advance whenever possible.

WhatWereOffering:

The hiringrangefor this position is$95000 - $105000 and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills experience and job-related knowledge butInteracscommitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future and includes:

  • Generous vacation and wellness days to help you recharge

  • Comprehensive employer-paid benefits coverage for peace of mind

  • Market-leading employer-funded RRSP program to invest in your future

  • Flexible hybrid work model for better work-life balance

  • Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

  • Pregnancy and parental leave top-up to support growing families

  • Charitable donation matching with United Way to amplify your impact

Why Join Us

At Interac the impact we make and the people who drive it is profound. When you become part of our team youre joining a purpose-driven organization thats shaping the future of digital finance in Canada. Heres what you can expect:

  • Investing in the Future Help us unlock digital prosperity for all Canadians.

  • Innovative Thinking Collaborate on products practices and platforms that redefine whats possible.

  • Inclusive Culture Be empowered to bring your whole self to work and realize your full potential.

  • Inspiring Community Work in an ecosystem where we lift each other up and rise together.

  • Intentional Support Enjoy flexible supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization successful candidates will be required to complete background checks which may include Canadian Criminal Credit Check Canadian ID Cross-Check Public Safety Verification 5-year Employment Verification Education Verification Credit Check and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds experiences and perspectives come together. Thats why we are committed to providing fair and equitable employment opportunities for all individuals without discrimination based on race color ancestry ethnic origin place of origin citizenship creed sex sexual orientation gender identity or expression age marital or family status disability or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process please contact us at We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.s name and logo to promote fictitious employment opportunities. Interac Corp. never requests solicits or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims losses damages expenses or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.


Key Skills
Marketing & Sales,Business Administration,Bid,Instrumentation & Control,HACCP
Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 95000 - 105000
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Business Continuity Management, Business Partner • Toronto, Ontario, Canada

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