Senior Logistics Coordinator / 3PL Manager

At tuft + paw, we're passionate about creating memorable customer experiences for cat people. If you are a cat person with a passion for logistics, operations and 3PL management, we invite you to join our team as the Senior Logistics Coordinator.

Job Description :

As the Senior Logistics Coordinator, you will play a pivotal role in managing and enhancing our logistics operations. You will oversee the entire process from Vendor to Customer.

Your role will encompass logistics management, inventory control, 3PL management & relations, and process improvement.

Responsibilities :

Logistics Management :

• Oversee and coordinate the transportation and delivery of goods from suppliers to our warehouse and from our warehouse to customers.
• Maintain records to track, audit and report on inbound and outbound shipping costs.

Inventory Control :

• Implement a formal cycle count program including a year end count.
• Develop tools to monitor and verify inventory levels based on sales and receipt of goods to avoid stockouts.

Process Improvement :

• Identify inefficiencies in the logistics process and develop strategies for improvement. Including but not limited to :
• B2B fulfillment and future readiness for new partners
• Inventory balancing across warehouses

3PL Management :

• Manage relationships with third-party logistics (3PL) providers to ensure effective outsourcing of warehousing, distribution, and fulfillment services.
• Monitor and evaluate 3PL performance through regular reviews and performance metrics to ensure they meet agreed-upon service levels.
• Address any issues or challenges with 3PL partners promptly to maintain smooth operations and customer satisfaction.

Compliance :

• Ensure all logistics activities comply with relevant regulations and standards.
• Maintain proper documentation for audits and inspections.

Data Analysis :

• Use data and metrics to evaluate logistics performance and make informed decisions.
• Using the data, find opportunities to reduce operational spend.

Requirements :

Cross-functional Collaboration :

• Work closely with other departments such as Customer Care, Planning and Product to support operational aspects of projects and initiatives.
• Provide monthly reports as required on key areas of the business.

Problem-Solving :

• Strong analytical and problem-solving abilities to address logistics challenges and find innovative solutions.
• Foresight to identify and prioritize opportunities to ensure future success.

Experience :

• At least 3-5 years of relevant work experience in logistics, supply chain management, 3PL or a related field.
• Comfortable and familiar with working in WMS and IMS software.

Location :

• Based in Vancouver (or remotely in Canada) while aligning with the company's hours of operation.
18 days ago