Physician on FIRE is a personal finance website created to inform and inspire both physicians and our patients with insightful writing from a physician who has attained financial independence and the ability to retire early.
The site has a triple aim to leave visitors enlightened, educated, and entertained.
The Role
You will be responsible for :
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issue relating to usage of standard applications and IT services.
- Providing monthly help desk reports.
- Designing, maintaining and supporting the network infrastructure.
- Monitoring system performance and ensuring reliability and availability.
- Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
- Providing Level 2 support and troubleshooting as and when required.
Ideal Profile
- You possess a Degree / Diploma in Computer Science, Engineering or related field.
- You have at least 2 years experience, ideally within a Helpdesk / Technical Support or Network Engineer / Systems Engineer role.
- You have excellent communication and interpersonal skills.
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You pay strong attention to detail and deliver work that is of a high standard
What's on Offer?
- Fantastic work culture
- Leadership Role
- Opportunity to make a positive impact
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