Talent.com
Mid-level technical VA / junior TPM

Mid-level technical VA / junior TPM

SnaphuntCanada
30+ days ago
Job type
  • Full-time
Job description

The Offer

  • Fantastic work culture
  • Leadership Role
  • Opportunity to make a positive impact

The Job

You will be responsible for :

  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to usage of standard applications and IT services.
  • Providing monthly help desk reports.
  • Designing, maintaining and supporting the network infrastructure.
  • Monitoring system performance and ensuring reliability and availability.
  • Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
  • Providing Level 2 support and troubleshooting as and when required.

    • The Profile

  • You possess a Degree / Diploma in Computer Science, Engineering or related field.
  • You have at least 2 years experience, ideally within a Helpdesk / Technical Support or Network Engineer / Systems Engineer role.
  • You have excellent communication and interpersonal skills.
  • You are highly goal driven and work well in fast paced environments
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You pay strong attention to detail and deliver work that is of a high standard

    • The Employer

    Our client is a personal finance website created to inform and inspire both physicians and our patients with insightful writing from a physician who has attained financial independence and the ability to retire early. The site has a triple aim to leave visitors enlightened, educated, and entertained.