Retail Representative

Purolator IncKingston, ON, CA

30+ days ago

Salary

CA$20.32 hourly

Job description

Des carrières qui font du chemin

Êtes-vous à la recherche d’une occasion d’apprendre et de progresser? Voici votre occasion de nous aider à tenir les promesses de nos clients.

Le statut de personne entièrement vaccinée contre la COVID-19 est une condition d’embauche pour les candidats retenus pour ce poste. Si vous avez des questions, n’hésitez pas à les poser durant l’entrevue.

Description

Location : Kingston, ON Shift : Monday-Friday, 15h / week, variable hours. Flexibility needed Pay-rate : $20.32 per hour

Customer Service Orientation

Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services
Handling customer complaints and inquiries Problem Solving
Working to resolve problem shipments
Working to resolve equipment and technology challenges
Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
Relationship Building
Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
Building a positive relationship with customers
Building a positive relationship with key contacts – Vendors, building tenants, etc.
Technology Assisting customers with shipping details and account challenges
Loading, scanning, logging and calling resolution freight
Cash reconciliation including deposits, key control
Communication

Responsibilities

Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive manner

Personal Responsibility and Accountability

Compliance to all Corporate Polices and Procedures (including uniforms)

Adhering to all Safety Standards

Being on time / attendance

Living the Purolator Values

Representing the Purolator Values to Customers and key partners and, other duties as assigned by management

Key Areas of Focus

Customer service orientation Ability to problem solve

Excellent in relationship building Experience and adaptation to using technology

Excellent communication skills

Takes personal responsibility and accountability for actions and situations

3-12 Months Customer Service Experience preferred

3-12 Months Retail Experience preferred

3-12 Months using technology / POS system Experience preferred

Ability to lift 70lbs. / stand for 3 hour intervals Professional communication skills : oral communication (telephone and in person)

Written communication; and listening skills

Proven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an asset

Experience working in an environment with safety standards an asset"

Additional Responsibilities

Education

Experience

Skills

DÉTAILS DE L'AFFICHAGE

Établissement : 194 - Kingston

Conditions de travail : Retail Center Environment

Purolator est un employeur souscrivant au principe de l’égalité d’accès à l’emploi favorisant la diversité et l’inclusion. L’entreprise prendra en considération tous les candidats qualifiés pour l’emploi, peu importe leur race, la couleur de leur peau, leur religion, leur sexe, leur orientation sexuelle, leur identité de genre, leur origine ethnique, leur âge, leur statut d’autochtone ou tout autre facteur pouvant être considéré comme discriminatoire. Si vous avez besoin d’un accommodement durant le processus de recrutement, nous travaillerons avec vous afin de répondre à vos besoins.

Chez Purolator, chaque nouvelle journée vous offre l’occasion ainsi qu’à vos collègues de tisser des liens positifs entre vous et avec nos clients afin d’avoir un impact positif sur les collectivités dans lesquelles nous vivons et travaillons.