Manager, Application Development

Overview

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is advancing its digital transformation, and backend engineering is a critical enabler of the customer experience. We are seeking a

Manager, Application Development , supporting

back-end engineering , to lead the teams responsible for building and operating the back-end services that power our digital products.

This role is ideal for a

builder

who thrives on creating strong engineering teams, establishing modern development practices, and driving operational excellence. You will also act as a

coach and strategic partner , helping shape Air Canada’s technology direction while developing the next generation of engineering talent.

Responsibilities

Leadership & Team Development

Build and scale high performing backend engineering teams through strong hiring, onboarding, and talent development.

Coach and mentor the team to support career growth, skill development, and long term retention.

Foster a culture of ownership, collaboration, and continuous improvement across all teams.

Technical Ownership

Oversee backend services end to end, ensuring they are scalable, secure, and aligned with enterprise architecture.

Provide oversight on AWS cloud infrastructure, ensuring best practices in reliability, performance, and cost efficiency.

Ensure seamless integration with customer facing digital products across mobile, web, and partner systems.

Process & Delivery Excellence

Establish and lead a backend engineering community of practice to standardize patterns, share knowledge, and accelerate delivery.

Implement modern engineering processes (CI / CD, automated testing, DevOps practices) to improve developer velocity.

Drive operational excellence through observability, incident management, and continuous improvement.

Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Strategic Collaboration

Partner with Product, Architecture, and Platform teams to influence long term technology direction.

Contribute to roadmaps, technical planning, and architectural decisions that support Air Canada’s digital strategy.

High Impact Focus Areas

Build a high velocity engineering culture through strong processes, tooling, and shared standards.

Strengthen back-end and cloud foundations to support reliability, scalability, and modernization.

Develop people and grow internal talent pipelines to build sustainable engineering capability.

Drive backend architecture and team execution with an AI first approach, integrating LLMs, automation, and intelligent services as core components of the product.

Qualifications

Required

5+ years of experience in backend engineering, including cloud native development.

3+ years of experience leading engineering teams or managing technical delivery.

Strong knowledge of AWS services (Lambda, ECS / EKS, API Gateway, DynamoDB, RDS, SQS / SNS, Step Functions).

Experience with microservices, APIs, event driven architectures, and DevOps practices.

Demonstrated ability to build teams, coach engineers, and drive operational excellence.

Preferred

Experience in large scale digital environments or customer facing platforms.

Familiarity with observability tooling, SLOs, and reliability engineering.

Strong communication and stakeholder management skills.

Why This Role Matters

Joining Air Canada Digital means contributing to the systems that support millions of customers every day. This role offers the opportunity to

shape engineering culture, build foundational capabilities , and

influence the future of Air Canada’s digital ecosystem .

Conditions Of Employment

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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