Job Summary
Job Description
What is the opportunity?
This role will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Digital Branch SRE organization.
As the Engineering arm of the Digital Branch SRE organization, this team will work collaboratively with the Delivery arm of the same organization and any other IT partners required to succeed in its mandate.
The incumbent will need intermediate knowledge and experience working in an application development and / or technology operations organization.
Perform production support role and partner with the SRE Delivery team in incident management and problem management.
What will you do?
Collaborate and build relationship with colleague across Business and IT to achieve Business and IT objectives
Participate in code and non-functional (performance, security, maintainability, compliance, change management) reviews of all production-bound SRE solutions
Manage vendor relationships, problem resolution and maintenance of application working closely with vendors
Drive transformation by continuously looking for ways to automate existing processes
Track audit, monitor, and implement technical work streams
Act as portfolio SME (Subject Matter Expert) understand & document common components, core functionalities, and infrastructure of supported applications
Support the integration of new release, bug fixes, technology currency (server patching, certificate renewal, compliance, etc.
changes to production including post release verification
Focus on Continuous improvement and technical standards Drive improvements in productivity, monitoring, tooling, and best practices
Manage application’s maintenance budget and provide maintenance support cost forecasts for new development initiatives.
What do you need to succeed?
Must have :
Minimum 12+ years of experience in Technology leadership role and people management
Proven application support, maintenance and delivery of enhancement / maintenance project on critical application
Experience working with vendors both onshore and offshore resource
Experience with different technologies and distributed systems and workflows
Capacity planning / sizing and performance tuning skills
Ability to identify, institute process improvement and effectively apply application enhancement
Analytical approach to issue identification and resolution
Capacity to understands the technical capabilities and limitation of existing and emerging architectures within enterprise and corporate applications
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Flexible work / life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
LI-Hybrid
LI-POST
TechPJ
Job Skills
Business Performance Management, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Time Management
Additional Job Details
Address :
1 PLACE VILLE MARIE : MONTRÉAL
City : MONTRÉAL
MONTRÉAL
Country : Canada
Canada
Work hours / week : 37.5
37.5
Employment Type : Full time
Full time
Platform :
TECHNOLOGY AND OPERATIONS
Job Type : Regular
Regular
Pay Type : Salaried
Salaried
Posted Date : 2024-09-06
2024-09-06
Application Deadline :
2024-09-27
I nclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.
We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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