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PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, and approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always‑on digital experiences to modern businesses.
About the role
PagerDuty is seeking an Enterprise Security Engineer to join our diverse, customer‑focused team. As a member of the IT Operations & Security team, you will collaborate with a global team of technology and security professionals to proactively identify and mitigate enterprise risks, monitor and respond to security events, and protect PagerDuty’s enterprise systems, data, and operations. You will partner closely with the CISO organization on key security initiatives, develop and track security metrics, and lead the design and implementation of security programs and technology projects across the company.
Key Responsibilities
- Partner closely with the CISO organization to design and implement enterprise IT security architectures and solutions.
- Track the evolution of cutting‑edge security technologies and stay current on the latest security threats and trends.
- Act as the principal technical expert on enterprise security and zero‑trust within the Enterprise Security department.
- Monitor security alerts and lead the team in identifying and responding to security threats.
- Monitor systems for vulnerabilities, prioritize findings, and drive remediation efforts.
- Work cross‑functionally to triage suspicious activity and drive remediation (performing L2‑L3 duties as needed).
- Analyze threat intelligence feeds to develop metrics, alerts, and techniques to protect against new and emerging attack vectors.
- Develop metrics, thresholds, alerts, dashboards, and incident response playbooks.
- Design and develop automated security response and maintenance solutions.
- Oversee workstation vulnerability management & endpoint compliance program.
- Create internal playbooks and tabletop exercises to train teams on handling common attack scenarios.
- Report metrics on security posture (e.g., endpoint compliance, vulnerability gaps, application security).
- Partner with Compliance teams to ensure implemented controls are effective.
- Participate in security control assessments, providing risk‑based gap analysis and remediation recommendations.
- Act as SME for EDR tooling on corporate workstations.
- Participate in a rotating on‑call schedule.
Basic Qualifications
At least 3 years of experience in the information security industry, with 2+ years in network security or zero‑trust, and 2+ years in security architecture or solution experience.Knowledge of information security concepts, especially security threats, log analysis, and incident response.Practical experience in network security and zero‑trust.Understanding of IAM cybersecurity landscape, including identity stores, authentication / authorization, strong authentication, and privileged access management.Knowledge of security technologies and concepts such as SIEM, MDR / XDR, EDR, and vulnerability management.Familiarity with security best practices and frameworks (e.g., MITRE ATT&CK, NIST Cybersecurity Framework).Knowledge of incident response processes.Preferred Qualifications
Familiarity with industry frameworks & regulatory standards : HIPAA‑HITECH, Sarbanes‑Oxley (SOX), GDPR, ISO 27001 / 2, NIST CSF / 800.53, SOC2, FedRAMP.Current certification such as CISSP, CISA, CISM, Security+, CEH, GIAC GSEC / GCIH, SSCP.Strong scripting and automation skills (Bash, Python, JavaScript, etc.).Familiarity with RBAC, ABAC, and PoLP.Hands‑on experience configuring and administering Crowdstrike.Crowdstrike certifications (CCFA, CCFR, CCFH).Experience in endpoint security, identity and access management, incident response, and / or vulnerability management.Direct experience developing thresholds, alerts, dashboards, and incident response playbooks.Familiarity with the PagerDuty platform is a plus.Compensation
The base salary range for this position is $122,000 – $185,000 CAD. The role may also be eligible for bonus, commission, equity, and / or benefits.
Benefits & Perks
Competitive salaryComprehensive benefits packageFlexible work arrangementsCompany equityESPP (Employee Stock Purchase Program)Retirement or pension planGenerous paid vacation timePaid holidays and sick leaveDutonian Wellness Days & HibernationDuty – company‑wide paid days off in addition to PTOPaid parental leave : 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries have longer leave standards and we comply with local laws)Paid volunteer time off : 20 hours per yearCompany‑wide hack weeksMental wellness programsEligibility may vary by role, region, and tenure.Location & Work Model
PagerDuty operates a hybrid work model with offices in 8 major cities : Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in the following regions.
Location Restrictions
Australia : Northern Territory, Queensland, South Australia, Tasmania, Western AustraliaCanada : Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, YukonUnited States : Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, WyomingReferrals increase your chances of interviewing at PagerDuty by 2x.
Equal Opportunity
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E‑Verify employment verification program.
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