HVAC Account Manager

HVAC Account Manager

Are you sales motivated?

Do you have the ability develop long term relationships with customers?

Are you consistently in search of business opportunities?

If so, we are currently in search of a sales-orientated person to join our team! You will be responsible for all outside HVAC sales, quotes, and after-sale service.

Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the plumbing sales industry.

Travel may be required within the region.

WHY WORK FOR US

• Company paid benefits
• Employee and Family Assistance Program (EFAP)
• Profit sharing
• RRSP match
• Paid sick days
• Career growth

GIVEBACK Program

• Personal Milestone Recognition Program
• Safety shoe reimbursement
• Perkopolis Partnership
• Employee Referral Bonus Program
• Employee discounts on plumbing, electrical and heating products

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

DUTIES AND RESPONSIBILITIES

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into the system and closing orders
• Sourcing materials for customers when currently not in stock
• Opening new accounts
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations, and follow-up on quotes
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
• Working closely with others to ensure customer needs are met

SKILLS AND COMPETENCIES

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers, develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Microsoft Office, POS, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum grade 12 education required
• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales, or outside sales) required
• Post-Secondary courses in HVAC preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, contractors, and the public
• Knowledge of the HVAC industry or a background in HVAC products would be considered preferred
• Knowledge of the plumbing industry or a background in plumbing products would be considered an asset
• Valid driver's license is required

Final candidates will be required to undergo a security screening, including a criminal record check and drivers abstract.

Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.