- Education : College / CEGEP
- Experience : 2 years to less than 3 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
Work conditions and physical capabilities
- Repetitive tasks
- Attention to detail
- Sitting
- Work Term : Permanent
- Work Language : English
- Hours : 35 hours per week
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