Senior Manager Disaster Recovery

A career as Senior Director of Disaster Recovery in the ITSM and Disaster Recovery Operations team at National Bank means being the leader of a team working in the field of IR operational resilience.

It is through your ability to develop strong collaborative relationships across all areas of the Bank, and specifically, with the various IT and BCM partners, that you have a positive impact on the delivery of the Bank's objectives.

Your job :

• Ensure the development and on-going maintenance of Disaster Recovery procedures and tools to support compliance with OSFI’s requirements : B-13, Guideline on Integrity and security, E-21;
• Gain an in-depth understanding of services proposed by your team and assess the impact on their evolution;
• As the person responsible for disaster recovery at the Bank, provide leadership in terms of continuous improvement for all of the team’s processes as well as ensuring an overall improvement of DR execution by the Delivery Towers;
• Ensure evolution of processes and practices to keep pace with changes in technology, business and regulations;
• Develop and maintain business relationships with IT and BCM stakeholders to influence them to maximize and optimize disaster recovery capabilities and create new ones;
• Manage, coach and mobilize a dynamic team of professionals and act as a leader in the vision and strategy of transformation.

Your team :

Within the Disaster Recovery sector, you are part of a team of 4 colleagues, and you report to the Senior Director ITSM and DR Operations.

Our team stands out for its passion for disaster recovery and its team spirit.

We favor a variety of forms of continuous learning to enrich your development, including active watch to keep you informed of the latest trends and developments in the field of disaster recovery.

We aim to offer you maximum flexibility in your work to promote a good work-life balance. This includes hybrid work in the office and remotely and the organization of working time to reconcile professional and personal life.

Prerequisite :

• Bachelor's degree related to the industry and five years of relevant experience or Master's degree related to the IT business sector and three years of relevant experience
• Experience in personnel management in a continuous coaching mode
• Experience in process improvement
• Knowledge of Jira, desirable
• Knowledge in Business Continuity and Disaster Recovery, desirable
• Knowledge and experience in the field of cloud technology, desirable
• Demonstrated relational skills and influence
• Profile desired : a positive, innovative and committed person, a strong advocate of autonomy and the creation of ideas
• Leadership in a continuous transformation environment
• Ability to mobilize a team towards a common goal.

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas.

Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!