We are a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team our core values being leadership, integrity, teamwork, and accountability.
As a business, we highlight customer focus.
Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.
Responsibilities :
- Receives and Processes customer purchase orders
- Enters orders received via telephone or on a provided tablet
- Enters electronic, paper and manual orders online
- Verifies & Confirms customer orders and delivery expectations.
- Quotes prices according to uniform pricing strategy and current market pricing.
- Tracks order exceptions and maintains as needed.
- Sales with Preferred Customers
- Direct Customer Service with new and current customers
Teamwork : collaborates with team members
Seeks good communication and cooperation within our organizationCoordinates all routine aspects of customer orders, requests, and inquiriesIdentifies and uses internal resources as needed to complete tasksSupports team goalsIs receptive / flexible / adaptable to changeUnderstands, generally, about competitors and their servicesRequirements :
Customer service, customer solutions and / or sales experience.Leadership role without formal authorityEffective decision makingDisplays effective interpersonal & communication skills (internal / external)Delivers timely and accurate information to customers & internal business partners both verbally and in writing.Achieves mutual understanding by summarizing & reviewing agreementsActively listens.Demonstrates understanding of our clients products and servicesRecognizes and responds to new / additional opportunities at existing customersJob Requirements :
Education / Training :
Bachelor’s degree preferredCustomer Service experience preferredThis role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible