Income range : $60K - $90K / yr Vision, medical, life Full-time We are currently looking to expand our North American operations.
Entry-level positions are available for Customer Service Manager position. Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful.
American Income Life is a leading insurance and supplemental benefits provider. It is an Insurance industry dedicated to help labor unions and their members by providing low-cost insurance policies.
The company provides its clients with value and unbeatable customer service with complete transparency and integrity. That's what makes us successful.
We are currently looking for service-minded individuals with good communication skills to fill several Customer Service Manager position in your area.
Responsibilities : Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Consult on customer success - Advise customers on how to successfully leverage the product / service based on their unique needs.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Requirements : Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Expect and follow up email or phone call by one of our hiring managers.
We receive and review all of the applications, so we will move on to the next if you are unresponsive. Powered by JazzHR
Customer Service Manager
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