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Technical Implementation Manager - Payments
Technical Implementation Manager - PaymentsFlinks • Toronto, ON, CA
Technical Implementation Manager - Payments

Technical Implementation Manager - Payments

Flinks • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

About Flinks 🚀

Flinks is the embedded finance platform that brings together connectivity, intelligence, and payments — giving businesses the infrastructure they need to build and deliver seamless financial experiences at scale.

As a leader in Open Finance in Canada, we’ve grown since 2016 into one of North America’s most trusted platforms for financial data access, enrichment, and money movement. We work with innovators across many industries, including lending, fintech, banking, insurance, and wealth management.

Today, our platform connects to 15,000+ financial institutions across North America and powers over 1M monthly connections. We also give our customers unprecedented visibility into 4,500+ real-time financial insights to support smarter decisioning. Companies rely on Flinks to streamline onboarding, verify income, assess credit risk, and power faster payment experiences.

We’re on a mission to drive financial innovation and help businesses build financial experiences that feel effortless, connected, and customer-first. That’s where you come in.

About the Team 💻

At Flinks, Product Operations and PMO work hand-in-hand to bring big ideas to life and deliver them to clients, fast and flawlessly. Product Ops connects the dots between Product, Tech, and Commercial teams, turning strategy into action with a focus on clarity, quality, and continuous improvement.

Under this umbrella, our PMO leads projects and drives client integrations across our suite of products — including Payments — ensuring smooth, efficient onboarding and delivery. Together, we’re the engine that powers innovation at scale.

What You’ll Do 🔥

You’ll lead the end-to-end technical integration process for clients adopting our enterprise Payments products, ensuring smooth execution from onboarding to post-launch. Acting as the primary technical contact, you’ll work closely with clients, commercial teams, and internal tech teams to deliver reliable, scalable payment solutions.

Your role will include :

  • Owning the integration process – defining scope, managing risks, and ensuring timely execution for Payments implementations.
  • Leading client communication – acting as the trusted technical advisor, translating complex payment concepts and APIs into clear, actionable guidance for clients and stakeholders.
  • Driving project execution  – collaborating with Architects, Developers, and QA to ensure successful deployment of payment integrations.
  • Managing risks – proactively identifying potential roadblocks, including compliance, security, and technical challenges, and developing mitigation strategies.
  • Ensuring a smooth handover – equipping Relationship Managers and Technical Account Managers with the necessary documentation and insights for ongoing client support.
  • Tracking key metrics – monitoring project timelines, resource allocation, and completion rates, while providing regular updates to leadership.
  • Optimizing workflows  – continuously improving integration processes and incorporating client and partner feedback into future enhancements.

Who You Are 💪

You’re a strategic problem-solver with a passion for

  • payments technology
  • and technical integrations. You thrive in fast-paced, client-facing environments where precision, collaboration, and communication drive success.
  • You are :

  • A skilled communicator – able to translate complex payment APIs, workflows, and technical concepts into clear insights for both technical and non-technical audiences.
  • Proactive and solutions-oriented – you anticipate challenges, propose solutions, and keep projects moving forward.
  • Detail-oriented and organized – you excel at managing multiple concurrent payment projects while ensuring alignment between client needs and internal capabilities.
  • An adaptable leader – comfortable navigating ambiguity and making data-driven decisions to optimize project outcomes.
  • Technically confident – experienced with fintech integrations, payments processing, or API-based solutions, giving you the ability to navigate complex ecosystems with ease.
  • Knowledgeable in SDLC – familiar with software development lifecycles, agile methodologies, and working closely with engineering teams.
  • Nice to haves :

  • Fluency in French
  • Knowledge of payment systems, payment rails, and fund flow management
  • Familiarity with cloud-based architectures and API authentication methods
  • Experience in B2B SaaS or financial services, especially in payments or transaction processing
  • Understanding of compliance and security considerations in payment solutions (e.g., PCI-DSS, fraud monitoring, KYC)
  • The Interview Process 🏗

  • Head of People Ops
  • PMO
  • VP of Product Ops
  • À propos de Flinks 🚀

    Flinks est la plateforme de finance intégrée qui réunit la connectivité, l’intelligence et les paiements — offrant aux entreprises l’infrastructure nécessaire pour créer et offrir des expériences financières fluides et évolutives.

    Chef de file en Finance Ouverte au Canada, Flinks a connu une croissance importante depuis 2016 pour devenir l’une des plateformes les plus fiables en Amérique du Nord en matière d’accès, d’enrichissement et de transfert de données financières. Nous collaborons avec des innovateurs de plusieurs secteurs, notamment le prêt, la fintech, les institutions bancaires, l’assurance et la gestion de patrimoine.

    Aujourd’hui, notre plateforme est connectée à plus de 15 000+ institutions financières à travers l’Amérique du Nord et soutient plus de 1 million de connexions mensuelles. Nous offrons également à nos clients une visibilité inégalée sur plus de 4 500+ informations financières en temps réel, afin de favoriser une prise de décision plus intelligente. Les entreprises font confiance à Flinks pour simplifier l’intégration de leurs clients, vérifier les revenus, évaluer le risque de crédit et offrir des expériences de paiement plus rapides.

    Notre mission est de stimuler l’innovation financière et d’aider les entreprises à concevoir des expériences financières simples, connectées et centrées sur le client. Et c’est là que vous entrez en jeu.

    À propos de l’équipe 💻

    Chez Flinks, les équipes des Opérations Produit et du PMO travaillent main dans main pour transformer de grandes idées en réalité et les livrer aux clients rapidement et sans faille. Product Ops crée les liens entre les équipes Produit, Tech et Commerciales, pour transformer la stratégie en actions concrètes, en mettant l’accent sur la clarté, la qualité et l’amélioration continue.

    Sous cet ensemble, notre équipe PMO dirige les projets et gère les intégrations clients à travers notre gamme de produits — y compris Payments — afin d’assurer un onboarding efficace et une livraison sans friction. Ensemble, nous sommes le moteur qui permet l’innovation à grande échelle.

    Ce que vous ferez 🔥

    Tu mèneras le processus complet d’intégration technique pour les clients qui adoptent nos produits Payments pour l’entreprise, en assurant une exécution fluide de l’onboarding jusqu’au post-lancement. Agissant comme principal contact technique, tu collaboreras étroitement avec les clients, les équipes commerciales et les équipes techniques internes pour livrer des solutions de paiement fiables et évolutives.

    Ton rôle comprendra :

  • Être responsable de l’intégration – définir la portée, gérer les risques et assurer l’exécution dans les délais pour les implantations Payments.
  • Diriger la communication avec les clients – agir comme conseiller technique de confiance, en traduisant des concepts de paiement et des API complexes en directives claires et exploitables pour les clients et les parties prenantes.
  • Assurer l’exécution des projets – collaborer avec les Architectes, Développeurs et équipes QA pour garantir le déploiement réussi des intégrations de paiements.
  • Gérer les risques – identifier proactivement les obstacles potentiels, qu’ils soient liés à la conformité, la sécurité ou la technique, et élaborer des stratégies d’atténuation.
  • Assurer une transition fluide – fournir aux Gestionnaires de relation et aux Gestionnaires de comptes techniques la documentation et les informations nécessaires pour le soutien continu des clients.
  • Suivre les indicateurs clés – surveiller les échéanciers, l’allocation des ressources et les taux de complétion, tout en fournissant des mises à jour régulières au leadership.
  • Optimiser les processus – améliorer continuellement les processus d’intégration et intégrer les commentaires des clients et partenaires aux futures améliorations.
  • Profil recherché 💪

    Tu es un stratège orienté solutions, passionné par les technologies de paiement et les intégrations techniques. Tu t’épanouis dans des environnements dynamiques et axés client où la précision, la collaboration et la communication sont essentielles à la réussite.

    Tu es :

  • Un communicateur solide – capable d’expliquer des API de paiement, des flux de travail et des concepts techniques complexes en termes clairs, autant pour des audiences techniques que non techniques.
  • Proactif et orienté solutions – tu anticipes les défis, proposes des avenues et gardes les projets en mouvement.
  • Minutieux et organisé – tu excelles à gérer plusieurs projets de paiement simultanés tout en assurant l’alignement entre les besoins des clients et les capacités internes.
  • Un leader adaptable – à l’aise dans l’ambiguïté et capable de prendre des décisions basées sur les données pour optimiser les résultats de projets.
  • Techniquement confiant – tu possèdes de l’expérience avec les intégrations fintech, le traitement des paiements ou les solutions basées sur des API, ce qui te permet de naviguer facilement dans des écosystèmes complexes.
  • Connaisseur du SDLC – familier avec les cycles de développement logiciel, les méthodologies agiles et la collaboration étroite avec les équipes d’ingénierie.
  • Atouts 🎯

  • Maîtrise du français
  • Connaissance des systèmes de paiement, des rails de paiement et de la gestion des flux de fonds
  • Familiarité avec les architectures infonuagiques et les méthodes d’authentification API
  • Expérience en SaaS B2B ou dans les services financiers, surtout en paiements ou en traitement de transactions
  • Compréhension des considérations de conformité et de sécurité liées aux solutions de paiement (ex. : PCI-DSS, surveillance de fraude, KYC)
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    Implementation Manager • Toronto, ON, CA

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