Clinical Manager
POSITION SUMMARY : Full time temporary contract (ending Sep. 2025)
As an integral member of the SDC leadership and client care team, the primary role of the Clinical Manager (Registered Nurse - RN) is to provide exemplary leadership and operational management of multigenerational / interprofessional team(s);
ensuring excellence in the provision of client care including the development of skills and scope of nurses, the achievement of corporate / program objectives and the creation of a healthy workplace that maximizes the potential of clients and staff.
The Clinical Manager will have accountability for planning and operations responsibilities; quality management, mentorship, and coaching to nurses and support workers.
They will participate in special projects, corporate / research initiatives, and other activities that support and advance the organizational goals.
POSITION RESPONSIBILITIES :
- Develops, implements, and leads short and long-term plans that support and advance service delivery center priorities
- Collaborates with respect to hiring competent and qualified multi-professional personnel.
- Ensures the provision of excellent care for clients in a manner that is respectful of client privacy and client confidentiality;
ensuring care requirements are met with appropriate competence and delivery
- Resolves patient care issues, problems and concerns, in a timely manner
- Leads, motivates and provides professional / clinical leadership to multi-generational / interprofessional teams; ensuring ongoing practice and professional development of a cohesive team;
- Liaises and collaborates with all internal and external stakeholders to support SDC operation and organizational goals;
- Collaborates with clients and families to Implement processes to ensure the safe, effective and efficient delivery of excellent care.
- Supports, and plans educational strategies to enhance staff knowledge with respect to professional nursing, health discipline, clinical, administrative staff practices and client care
- Collaborates around quality management, including implementing quality improvement and other initiatives in the clinical and operational area(s) to ensure clients receive the best possible care
- Collects, analyzes and disseminates quality data to the team to promote continuous quality improvement, maintaining accountability for the quality and integrity of data reported to external agencies
- Maintains and promotes a safe working environment within the community or clinic that promotes client healing, supports staff in the delivery of safe client care and meets all health and safety regulations
- Ensures staff have the tools, equipment, and resources required to do their work
- Participates in special projects and corporate management responsibilities that support and advance organization goals and objectives
- Maintains accountability for planning and managing the department’s financial resources
- Actively supports networking and the development of partnerships with internal and external agencies to meet the needs of the client population.
- Provides coverage when necessary for emergency purposes to reduce client risk
- Provides full coverage and accountability for absences, e.g., vacation, sick time, etc. of other Clinical Leader / Managers and Supervisors;
- Plans, develops, implements and monitors Return to Work (RTW) activities in collaboration with staff, Human Resources
- Collaborates with respect to hiring competent and qualified multi-professional personnel and coordinates an orientation plan that will foster their success within the team.
- On-call - 2-3 evenings a month (4 : 30 pm- 8 : 30 am) & a weekend approximately, every 3 months (Fri 4 : 30 Mon am 0830)
REQUIREMENTS :
- A regulated health care professional designation (RN Registered Nurse) required holding a current professional license, in good standing, to practice in Ontario
- Bachelor’s degree is required
- Strong teaching and adult learning skills required
- Theoretical and practical experience in adult education is an asset,
- Educational program planning, development, and evaluation is an asset
- Current membership in a related professional interest group or association preferred
- Completion of specialty specific certification program(s) relevant to respective clinical areas an asset.