Job Description
Who We Are :
We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success.
If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.
About The Role :
The Merchandise Operations Specialist provides consistent support of key activities in merchandise operations to help ensure smooth running of processes and tools.
Maintain system activities to ensure that the day-to-day business standards and processes are upheld. Merchandise Operations project management lead for strategic process improvement projects that ensures the merchant team successfully delivers product lines on-time, on budget and on strategy collaboratively with other cross-functional teams.
- What Giant Tiger Brings;
- Work Your Way! Hybrid work arrangement;
Annual Profit-Sharing Program & Incentive Plan
Health / Dental / Vision Benefits as of day 1
Store Discount
LinkedIn Learning Subscription;
Parental Top Up Program
Employee Tuition Reimbursement Program;
Bursary Program for children of employees
Ottawa Home Office features : 24 / 7 gym, parking and cafeteria
What You’ll be Doing :
Support the Manager, Merch Ops / Process Improvement in developing and implementing strategic initiatives that improve Buying & Sourcing's operations to deliver on strategy
Document and analyze business processes and procedures within the Merchandising Team.
Identify process improvement opportunities within Merchandising and lead the projects including prioritization of opportunities, stakeholder analysis, recommendations, documentation, training and implementation.
Coordinate and maintain the system activities and requests related to SG & HG merchandise operations to ensure that the day-to-day business standards and processes are documented and upheld
Maintain system administrator tasks such setting up user groups and access policies, maintaining master lists. Coordinating new trend uploads (AS400) and create / maintain NRF Codes, Size & Colour
Provide administrative support between Buying Team, Vendors and Nominated Suppliers regarding labels - including resolving PO issues, expedition of price / tickets, resolve internal or external questions about process, in stock levels etc.
Coordinate private brand labels & hangtags invoicing between nominated suppliers and vendors, coordinate resolution of claims
What You’ll Bring :
Post-secondary education
3-5 years work experience in an office role working for a retail company
Process improvement and / or project management experience
Excellent time management, organizational and prioritization skills
Strong problem-solving skills and competence for continuous learning
Demonstrable attention to detail and values data integrity
Strong communication skills
Ability to work independently and balance multiple priorities simultaneously to meet company deadlines
Excellent interpersonal, verbal and written communication skills with the ability to lead cross-functional projects
Proficiency with Microsoft Office suite of products (Outlook, Teams, Excel)
Systems experience with AS400 (JDA), PLM, BI or similar software applications
Bilingualism in French and English is considered an asset
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