Organization : Kids Help Phone

Title :

Bilingual Resource Specialist

Position : Full Time, Permanent

Salary : 52,500 to $54,000

Reports to :

Information & Referral Program Lead

Location :

Toronto or Montreal Hybrid Position 2-3 Days

Closing Date : September 13

The Position

Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?

Reporting to the Information and Referral team lead, the Bilingual Resource Specialist supports young people and front-line staff by curating and validating records of in-person, digital and virtual community-based resources found on Kids Help Phone’s community resource database : which also includes the Canadian Youth Mental Health Apps database. This curated resource database provides young people with trusted referrals to resources such as shelters, emergency crisis supports, mobile apps etc. The successful candidate will use information management standards and best practices to support the development and maintenance of Canada’s largest youth mental health resource database. The Resource Specialist supports the needs of the Information and Referral team by ensuring the accuracy and integrity of the data.

Resource specialists also support the boarder organization through research and resource dissemination and contribute to Service Programs team within Kids Help Phone.

Key Functions and Responsibilities

Research & Evaluation

• Research, identify and input resources, programs and tools from across Canada into the Community Resource Database, including supports specific to equity deserving populations

Database Management

Outreach

Collaboration :

Note : opportunities to assist with other Kids Help Phone projects may arise in the role

What You'll Need :

The above is not an exhaustive list of duties and you may be asked to perform different tasks as necessitated by your changing role and the overall business objectives of Kids Help Phone

Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At Kids Help Phone we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.

Benefits :

The Small Print

Accommodation Statement :

Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If, as a qualified job applicant, you make an accommodation request, we will consult with you and provide reasonable accommodation according to your accessibility needs. If you wish to make a request, please provide a cover letter when applying for this position.

The successful candidate to this role may be asked to complete a background screen, which may include criminal, credit, employment, educational checks and / or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.) :

Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.

We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.

Message to Agencies :

Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.