Senior Professional Technical Recruiter at Apex Systems
Duration : 1 year contract (Possible extension / conversion to Perm)
Location : Cambridge, ON (Onsite)
Key Service Scope
- Product Skill Set : PowerEdge XE Server
- OSE works at the direction of the DT Field Services Leader for the supported site.
- Provider OSE will provide troubleshooting, repair, parts ordering, preventative maintenance and installation of Dell product located at Customer Site.
- Triage issues with direction from Dell Support
- Execute plan of action from Dell Domain Engineer / L3
- Document POA Results, logs and service reports (Parts numbers / PPID of old / new parts replaced) to Dell via case email
- Reseating parts, swap or replace parts
- Server Testing and validation (running diagnostics, capturing and uploading logs)
- Upgrading Firmware as needed
- Parts locker management, manage inbound and outbound parts
- Spare parts management, separate from parts locker
- Return of defective part or unused part back to Dell Parts Return
Seniority Level
Mid-Senior levelEmployment Type
ContractJob Function
Information Technology, Consulting, and Customer ServiceIndustries
IT Services and IT Consulting, IT System Training and Support, and Technology, Information and Media#J-18808-Ljbffr