At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!
The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.
Our client, a well-established international online entertainment company, is expanding its customer support operations in the United Arab Emirates. They are looking for motivated professionals to join their multilingual support team.
Key Responsibilities :
- Provide professional customer support to Korean-speaking clients via live chat and internal systems;
- Assist users with account-related inquiries, platform features, and service guidelines;
- Maintain clear, friendly, and solution-oriented communication at all times;
- Monitor live sessions and escalate technical or operational issues when required;
- Ensure compliance with company procedures, service standards, and regulations;
- Collaborate closely with internal teams to ensure a smooth customer experience.
What the company offers :
Competitive salary package;Full relocation support to the UAE, including :Company-covered accommodation;Visa and work permit assistance;Relocation guidance and onboarding support;Private health insurance;Fully paid training program;Flexible shift-based schedule (40 hours / week);Night shift allowances;Company transportation;Free meals and snacks at the office;Uniform provided;25 days paid annual leave;Modern office environment and international team;Long-term career growth opportunities.Requirements :
Fluency in Korean;Good command of English;Customer-oriented mindset and strong communication skills;Ability to work shifts;Willingness to relocate and work on-site in the UAE.Apply now by sending your CV and receive full details about your career opportunities with us!
All applications will be treated with strict confidentiality.
Only shortlisted candidates will be contacted.