Communications Coordinator

Posted Friday, December 19, 2025 at 5 : 00 AM

WHO WE ARE :

CAA Niagara is a proud Niagara Region employer that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.

A true community partner, we could not be here without our over 161,000 members across Niagara, allowing us to focus on earning your continued trust, every day!

Location : Thorold, ON Status : Full-Time Permanent, On-Site (with ad-hoc flexibility)

About the Role

We are seeking a creative, detail-oriented, and collaborative Communications Coordinator to support the organization’s communication and advocacy strategies. Reporting to the Communications Manager, this role is responsible for developing and delivering clear, engaging, and consistent content across digital and traditional platforms to strengthen brand awareness, member engagement, and organizational visibility.

The Communications Coordinator plays a key role in promoting programs, events, and initiatives while ensuring all communications align with the organization’s brand voice, values, and strategic objectives.

Key Responsibilities

Content Development & Delivery

• Develop, write, and edit engaging content for newsletters, websites, social media, digital publications, and print materials.
• Coordinate and manage content for the CAA Digital Magazine.
• Ensure accuracy, clarity, and consistency across all communications.

Campaign & Brand Support

Media & External Communications

Internal Communications & Analytics

Qualifications & Skills

Education & Experience

Working Conditions

What’s In It For You

Interview Process

Our process is designed to provide a full picture of how you would contribute to our team :

CAA Niagara is an equal‑opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier‑free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at hr@caaniagara.ca. We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.

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