Business Analyst, Contract Management/System Optimization
Detailed Overview
- Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients / clients / residents and families : Provides leadership and support to the Contract Management or System Optimization team by applying expert knowledge in health economics and skills in data mining, analyses and reporting to provide evidence-based review of service utilization, health interventions and technology assessments;
- responsible for the planning and development of reporting requirements by reviewing clinical, financial, human resource and operational data to develop strategic business cases;
- prepares supporting documents, briefing papers, strategic and tactical reports for an assigned area and / or portfolio for submission to Fraser Health Executive, Board of Directors and other stakeholders;
works collaboratively with members of the Contract Management or System Optimization Services team, senior management, staff of various organizational units and other internal and external stakeholders in support of the mission, philosophies and goals of Fraser Health.
Responsibilities Coordinates work activities related to the production of major reports and documents related to service utilization reviews, health intervention / technology assessments and cost-effective analyses;
verifies the accuracy, consistency and integrity of data and information; consults with Contract Management or System Optimization leadership to validate contents of reports and documents.
Provides detailed analysis, advice, interpretation and resource support within Contract Management or System Optimization for multi-source complex data analysis by compiling and reviewing financial, human resource and operational data, clinical data and significant events occurring within a specified time frame.
Provides editorial support to the Contract Management or System Optimization team by reviewing, proofreading and confirming the integrity and validity of sensitive / confidential reports and documents;
improves the structure and flow of products, corrects content errors and ensures consistent final reports and documents.
Prepares sensitive and strategic documents for program and service planning and delivery, including briefing papers, strategic and / or confidential business cases and operational review for distribution to FH Executive, Directors and other stakeholders.
- Develops and implements Contract Management or System Optimization report production guidelines to ensure consistent and appropriate formatting of products, in collaboration with the Manager, Contract Management or System Optimization;
- oversees activities pertaining to updates and maintenance of intranet site. Provides expertise during different phases of system implementation life cycle to ensure reporting requirements meet established guidelines and standards;
reviews reporting requirements and performs corrective action, as required. Develops annual performance plans including goals and objectives for assigned area of responsibility, in collaboration with the Manager, Contract Management or System Optimization.
Develops business reports and participates in the design, development and testing of performance reporting solutions using various tools such as MC Excel, SQL, Power BI or Tableau.
Participates on internal / external committee meetings as requested. Qualifications Education and Experience Bachelor's degree in Business Administration, Health Economics, Computer Science and / or related field, plus five to seven years' recent related experience in contract management, business analysis and / or health care management, or an equivalent combination of education, training and experience.
Competencies LEADS Capabilities : Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional / Technical Capabilities : Demonstrated knowledge and understanding of the health care system Demonstrated ability to analyze and visualize clinical, administrative and financial data Demonstrated understanding of relational and multidimensional database concepts Knowledge of other health care disciplines and their role within healthcare Demonstrated ability to work effectively in a team environment and independently Ability to plan, organize and prioritize work and deadlines Working knowledge of Agile,PDSA, Lean, Scrum Six Sigma and other flow process improvement concepts Working knowledge of contract management lifecycle and statistics.
Ability to operate related equipment including applicable software applications Physical ability to perform the duties of the position