Junction Collective - Toronto, ON, Canada
Tagged : Pharma , Market Research , Director
Our client is an award winning, globally recognized, pharma / healthcare focuses, primary market research company.
Job Summary
The role of the Director — QUANTITATIVE is to provide strategic leadership across all aspects of quantitative market research projects, including project set up, questionnaire development, fieldwork management, debrief writing, and client presentation through to project close. The Director works to identify profoundly rich and deep human behavioural insights either purely from quantitative research results or combined with other sources (such as qualitative or desk research) to drive strategic solutions. Directors must be comfortable working in an entrepreneurial fast paced environment and able to clearly verbalize their point of view, as well as like working in a team environment.
Core Competencies Required
Accountability
Takes personal ownership and responsibility for the quality and timeliness of work commitments. Follows organizational guidelines for work and strives to meet the company's standard of best work. Demonstrates reliability and integrity daily.
Strategic Thinking
Analyzes, synthesizes, and interprets information gathered from a variety of sources to elevate thinking and to ensure successful client results.
Leadership
Maintains a professional and positive manner even under changing or uncertain conditions. Works well with a wide range of individuals to lead projects and provide support, coaching, encouragement, and direction to more junior staff.
Organizational Awareness
Shows commitment to the company vision and strategic goals by acting in accordance with organizational expectations and through having a solid understanding of the internal environment / culture. Uses knowledge of any existing procedures to solve issues and accomplish goals.
Teamwork
Works positively and effectively with others to reach a common goal. Participates actively in group activities and collaboration fostering a team environment.
Essential Skills Required
Communication & Presentation Skills
- Expresses and transmits information with consistency, clarity, and confidence
- Ability to communicate with ease both in written and verbal form
- Demonstrates active listening techniques in order to effectively understand, interpret outcomes, and formulate next steps
- Is keenly aware of the audience in a meeting, and calibrates tone and content to connect with the participants
- Understands implications of the content, and the way in which content is presented
- Delivers prepared presentations to clients, presents ideas in a compelling way and answers straightforward questions
Project Management
Effectively runs multiple projects within timelinesAbility to prioritize work flow to meet project deliverablesActs as day-to-day primary point of contact with clientsAbility to lead client project kick off meetingsAccountable for keeping project tracker up to date and approve invoices if acting as project leadClient Management
Understands and manages client expectations and ensures they are met through execution and deliverablesProactively manages client needs without client or Senior Management promptingActively problem solves to overcome challenges and develops win / win solutions for client and companyEnsures timely communication with clientsBuilds client relationships that instil confidence and trustAbility to deconstruct a client need into the required knowledge areas to pursue and develop client-ready questionnairesTranslated qualification criteria into a clear and focused Screener sectionIf needed, integrates analytical techniques appropriatelyIs able to explain questionnaire set-up and flow to clientPre‑identifies potential risks for adverse event reporting within the questionnaireFieldwork Management
Collaborates with external vendors to ensure the programming of the survey is accurate by testing the linkMonitor soft launch, and checks soft launch data for quality and accuracyMonitor full field launch by analyzing the qualification rate of respondents. If screener bottlenecks are identified, builds recommendations for screener adjustments and negotiates them with the clientMonitor adverse events, and if needed report them to the client by using their processesData Analysis and Synthesis
Collaborates with external vendors to develop an Analysis Plan based on key strategic variables in the questionnaire approved by VP, Quantitative and / or clientFinalize Data Tables by integrated open‑ended codingBuild Advanced Analytics deliverablesBuild data slide shells, and populate with final dataDebrief Writing
Manages the debrief writing process, including brainstorm meetings, in a timely mannerLeverages Strategic Oversight (SO) as requiredVisualizes concepts or insights in an impactful wayContributes to elevating all debriefs with strategic thoughtAbility to work independently with templated debriefsBusiness Development
With internal briefing and direction, contributes to the development of proposals (including costing)Ability to speak with clients about HB approaches at a general levelCan identify organic business opportunitiesSpecific Role Requirements
Education
Minimum bachelor’s degree in life or applied sciences, business, or marketing
Experience
Proven experience (7+ years) in QUANTITATIVE market research, with a focus on the pharmaceutical industry.
Technical Skills
Medium to Advanced proficiency in Microsoft Excel, Outlook, Power Point, and WordMust be eligible to work in Canada and / or the USTravel may be required for project work, e.g., client presentationsLanguages
Fluent in written and verbal EnglishFluency in a secondary language is an asset – particularly FrenchLogistic Requirement
Hybrid work structure - remote and in‑office (GTA location).USA or out of Province Candidates may be considered.
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