J ob Type : Full-Time
Vacancy Status : This posting is for an existing vacancy
Target Salary Range : $57,000 - $67,000
Scope of Position
The Personal Banking Advisor (PBA) is responsible for managing and building an assigned book of business made up primarily of members with identified multifaceted needs. The PBA ensures that all of the member's financial needs are being met by the most appropriate resource within Alterna and has overall responsibility / accountability for the relationship.
Through proactive relationship management, the PBA retains and grows the book by increasing the share of member business by using all of Alterna’s products and services including both credit and investment solutions.
Key Responsibilities
- Manages an assigned portfolio of members using financial planning concepts, advisory and relationship tools to meet all members' complex credit / investment needs
- Establishes regularly scheduled contacts with members / clients to establish relationships that will identify members' needs
- Keeps files on member relationships that include member's financial goals and PBA plan of action to assist the member / client in meeting those goals
- Is the branch liaison with Wealth Management and Small and Medium Enterprise (SME) representatives / team
- Manages assigned member portfolio jointly with other specialists in Alterna i.e. Wealth Management and / or SME
- Provides financial advice using some financial planning tools (e.g. cash-flow and credit management)
- Acts as a mentor for less experienced staff under the guidance of the Branch Manager
- Acts as the branch centre of expertise on the use of financial calculators, complex credit and managed portfolio solutions
- Maintains strong relationships with alliance partners
- Deals with referrals when deemed necessary based on the complexity of the members / client’s requests
QUALIFICATIONS
Education / Certification / Experience
Post secondary education combined with 5 years related experience in a financial institution or an equivalent combination of education and experienceA minimum 3 years credit experience including analysis and knowledge of underwritingCSC or IFIC course completed with ability to be licensed immediatelyCFP or PFP designation or currently in progressAt a minimum 2 years of financial advisory experience and demonstrated relationship building experienceProven track record in salesKnowledge / Skills
Extensive knowledge of processing / procedures of complex products including deposits, investments, loans and mortgagesSound knowledge of various computer applications including Excel, Word etcVery detailed knowledge and ability to demonstrate sales management techniquesDeveloped writing skills sufficient to communicate detailed factual information to members and various department or partnersSound lending judgmentExcellent problem-solving skills to systematically identify analyze and resolve complex member issues / problemsExcellent interpersonal and communications skills