What your team does :
We launched Clio Payments in late 2021, and it has quickly become one of the fastest-growing legal payments solutions globally, processing billions of dollars in client payments annually.
As we expand at an increasingly fast pace, both domestically and internationally, we seek a highly skilled, ambitious, and energetic individual to strategy, growth, and operational initiatives for our Financial Services organization.
Join us as we embark on a mission to revolutionize the legal industry and create the most comprehensive suite of financial products for lawyers.
What youll work on :
Synthesize business insights to help quantify, frame and evaluate tradeoffs to deviations from operational targets and prepare executive level presentations in support of key business reviews.
Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with the respective business leaders.
Lead research on payments growth opportunities through market sizing, assessing the competitive landscape, collaborating on GTM strategy & differentiation and modeling the financials.
Support GTM Payments strategy by building short-term and long-term strategic plans and supporting payment operations & analytics to assess and manage performance.
Facilitate the synthesis of cross-functional research & analysis, summarize strategic insights to develop business cases and implementation plans.
Provide general analytical support for payments leadership team and strategic payments decisions across the Company.
Adding, maintaining, and adjusting risk and fraud rules based on performance statistics across all platforms.
Providing performance metrics for Payment Operations team, across fraud and risk, chargeback, and support data.
Conducting investigations on suspicious activity internally, and in collaboration with the Application Security team, including preparing investigative reports with findings and recommendations gathered from analysis.
Using technology-based fraud monitoring / detection tools and reports to monitor / analyze account activity for potential fraud and illegal activity.
Identifying and recommending new technology and / or new processes to detect and prevent fraud.
What you bring :
4-6 years work experience in a relevant field (e.g. strategy & operations, product / GTM strategy, management consulting, investment banking)
Experience with market sizing, competitive landscaping and financial modeling
Strong focus on strategic thinking and analytical problem solving
Strong interpersonal skills; excellent written and verbal communicator
Self-motivated, independent, and deadline-oriented
Understanding for how to measure and evaluate performance across all business functions
Strong ability to query, analyze, and synthesize insights using a variety of datasets
Intermediate to expert knowledge in developing complex data query languages, specifically SQL queries (Stripe Radar, Looker)
Beginner to intermediate knowledge in practically leveraging Python to automate tasks and execute data analysis
Comprehension of deploying the end result of analysis into a visualization solution (Looker)
Serious bonus points if you have :
What you will find here :
Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include :
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min.
once per week on our Anchor Day.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The full salary range* for this role is $85,000 to $100,100 to $115,200 CAD.
We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio.
The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.