Talent.com
Client Service Coordinator
Client Service CoordinatorMonark • White Rock, BC, CA
Client Service Coordinator

Client Service Coordinator

Monark • White Rock, BC, CA
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

White Rock, British Columbia, Canada

Posted 3 days ago – Be among the first 25 applicants.

Client Service Coordinator – Operations & Customer Success

Employment Type : Permanent - Full-Time

Minimum Experience : Entry-level

Compensation : $50,000 – $60,000

At Group Medical, we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve.

Key Responsibilities

Client Support

  • Manage inbound and outbound calls to assist clients.
  • Guide clients through onboarding, including portal registration and information verification.
  • Address client questions and concerns with empathy, patience, and professionalism.
  • Build strong relationships and maintain ongoing communication to ensure a positive experience.

Program Coordination

  • Assess individual cases to determine the most appropriate solutions.
  • Coordinate with external partners and service providers as needed.
  • Monitor progress and ensure timely follow-up and resolution for each case.
  • Compliance and Documentation

  • Uphold confidentiality and follow privacy standards in all interactions.
  • Maintain accurate records of client communication, case updates, and next steps.
  • Stay informed on current processes, programs, and tools to support access and service delivery.
  • Qualifications and Skills

    Required

  • 1+ year of experience in customer service, advocacy, or support roles.
  • Strong communication skills—both verbal and written—with a high level of empathy.
  • Comfortable navigating web-based systems and internal platforms.
  • Organized, proactive, and able to work independently in a fast-paced environment.
  • Professionalism and discretion in handling sensitive or confidential information.
  • Preferred

  • Experience in support services or case coordination.
  • Familiarity with privacy standards and best practices for data protection.
  • Bilingual or multilingual skills are an asset.
  • What We Offer

  • Meaningful Work : Help people gain access to essential and often life-enhancing services.
  • Autonomy & Ownership : A chance to shape how this role evolves in a growing organization.
  • Supportive Culture : Work with leaders who value empathy, accountability, and your growth.
  • Long-Term Opportunity : This is a permanent position with room to grow and develop.
  • #J-18808-Ljbffr

    Create a job alert for this search

    Service Coordinator • White Rock, BC, CA

    Similar jobs
    Financial Services Associate - OpenRoad - Jaguar Land Rover Langley

    Financial Services Associate - OpenRoad - Jaguar Land Rover Langley

    OpenRoad Auto Group • Langley, British Columbia, Canada
    Full-time
    We believe in doing good for our customers and for ourselves.Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relation...Show more
    Last updated: 30+ days ago • Promoted
    Contract CFO

    Contract CFO

    Targeted Talent • White Rock V3S, BC, Canada
    Full-time
    Job DescriptionJob Description.Our client is a global company that develops and distributes premium health, wellness and self-care products. Providing leadership, direction and management of the fin...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service - Remote - 50k-60k / Year

    Customer Service - Remote - 50k-60k / Year

    Spade Recruiting • White Rock, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Recruiting Coordinator

    Recruiting Coordinator

    Insight Global • coquitlam, bc, ca
    Temporary
    Vancouver Canada, Hybrid schedule Tues / Wed / Thurs in office.Regional Expertise : Deep familiarity with North American hiring logistics, including time zone management. Technical Expert : Power-user sta...Show more
    Last updated: 22 hours ago • Promoted • New!
    Customer Service & Operations Coordinator

    Customer Service & Operations Coordinator

    Dynamics G-Ex North America • langley, BC, ca
    Full-time
    What do the next 10 years look like for you? STOP reading if you’re happy with life right now.OK, moving on… Yo...Show more
    Last updated: 3 hours ago • Promoted • New!
    Appliance Sales

    Appliance Sales

    RONA • Langley, BC, Canada
    Part-time
    At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more
    Last updated: 20 days ago • Promoted
    Coordinator, Corporate Administration

    Coordinator, Corporate Administration

    Insight Global • coquitlam, bc, ca
    Full-time
    Insight Global is hiring a Coordinator, Corporate Administration in Vancouver.Acting as a central point of coordination, the role oversees core office logistics (space, supplies, vendor interaction...Show more
    Last updated: 21 hours ago • Promoted • New!
    Recruiting Coordinator - Insight Global

    Recruiting Coordinator - Insight Global

    Insight Global • coquitlam, bc, ca
    Temporary
    Vancouver Canada, Hybrid schedule Tues / Wed / Thurs in office.Regional Expertise : Deep familiarity with North American hiring logistics, including time zone management. Technical Expert : Power-user sta...Show more
    Last updated: 21 hours ago • Promoted • New!
    Hospitality Coordinator

    Hospitality Coordinator

    Urban Legal Recruitment • coquitlam, bc, ca
    Full-time
    Our highly regarded client, a leading business law firm, is seeking a Client Services Clerk to join their Calgary office. This role plays an important part in ensuring clients and internal teams rec...Show more
    Last updated: 21 hours ago • Promoted • New!
    Bilingual Client Service Administrator (French) - Harbourfront Wealth Management

    Bilingual Client Service Administrator (French) - Harbourfront Wealth Management

    Harbourfront Wealth Management • langley, bc, ca
    Full-time
    Bilingual Client Service Administrator (French).Harbourfront Wealth is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing wealth management fir...Show more
    Last updated: 22 hours ago • Promoted • New!
    Service Leader

    Service Leader

    Joseph Richard Group • Langley City, British Columbia, Canada
    Full-time
    Manage daily or nightly operations and ensure all service standards and guest requests are met.Keep General Manager promptly and fully informed of all issues and take prompt corrective or suggest a...Show more
    Last updated: 30+ days ago • Promoted
    Hospitality Coordinator - coquitlam

    Hospitality Coordinator - coquitlam

    Urban Legal Recruitment • coquitlam, bc, ca
    Full-time
    Our highly regarded client, a leading business law firm, is seeking a Client Services Clerk to join their Calgary office. This role plays an important part in ensuring clients and internal teams rec...Show more
    Last updated: 21 hours ago • Promoted • New!
    Coordinator, Corporate Administration - Insight Global

    Coordinator, Corporate Administration - Insight Global

    Insight Global • coquitlam, bc, ca
    Full-time
    Insight Global is hiring a Coordinator, Corporate Administration in Vancouver.Acting as a central point of coordination, the role oversees core office logistics (space, supplies, vendor interaction...Show more
    Last updated: 21 hours ago • Promoted • New!
    Bilingual Business Processing Associate - CI Financial

    Bilingual Business Processing Associate - CI Financial

    CI Financial • coquitlam, bc, ca
    Full-time
    At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to gro...Show more
    Last updated: 22 hours ago • Promoted • New!
    Remote Customer Service Sales (69k+ Per Year)

    Remote Customer Service Sales (69k+ Per Year)

    HMG Careers • White Rock, Canada, Canada
    Remote
    Full-time
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 13 hours ago • Promoted • New!
    Credit Manager

    Credit Manager

    National Bank • Coquitlam, BC, Canada
    Full-time
    A career as a Credit Manager in the Equipment Financing team at National Bank means contributing as a credit team player and risk specialist. This position allows you to have a positive impact on ou...Show more
    Last updated: 1 day ago • Promoted
    Bilingual Client Service Administrator (French)

    Bilingual Client Service Administrator (French)

    Harbourfront Wealth Management • coquitlam, bc, ca
    Full-time
    Bilingual Client Service Administrator (French).Harbourfront Wealth is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing wealth management fir...Show more
    Last updated: 22 hours ago • Promoted • New!
    Leasing Coordinator - Hays

    Leasing Coordinator - Hays

    Hays • langley, bc, ca
    Full-time
    Hays is proud to partner with a well‑established REIT to recruit a Commercial Leasing Coordinator.This is a full‑time opportunity that offers benefits, long‑term stability, and significant room for...Show more
    Last updated: 22 hours ago • Promoted • New!