user support technician
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 to less than 7 months
Work setting
- Help desk
- Telecommunications industry
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log f...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and m...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. ...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
IT Technician, User Support
User Support who will provide on-site and remote support for all CIMA+ offices. Working closely with the IT team and with the required supervision, the IT Technician will be responsible for providing technical support to users experiencing difficulties with hardware and applications. Five (5) years ...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
Telecommunications technology/technician. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. ...