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user support technician

user support technician

U V CONN INC.Brampton, ON, CA
30+ days ago
Salary
CA$29.00 hourly
Job type
  • Full-time
  • Permanent
Job description
  • Education : College / CEGEP
  • Experience : 1 year to less than 2 years

    • Work setting

    • Private company, corporation or industry

      • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Provide customer service

      • Supervision

    • 5-10 people

      • Transportation / travel information

    • Public transportation is available

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines

      • Own tools / equipment

    • Cellular phone

      • Other benefits

    • Parking available
    • Work Term : Permanent
    • Work Language : English
    • Hours : 37.5 hours per week