Program Coordinator, Forensic Psychiatric Services

Program Coordinator, Forensic Psychiatric Services

Forensic Psychiatric Services

Port Coquitlam, BC

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA.

As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager of Review Board Services, Access, Transitions and Forensic Clinical Risk, the Program Coordinator works in collaboration with the Forensic Care Coordinator team to identify and prioritize all business reflective to case management and Review Board matters.

The Program Coordinator serves as a critical linkage between the Forensic Care Coordinators team, the Regional Clinics and The BC Review Board.

They are responsible for information dissemination and communication with the Court and Review Board Services. The Program Coordinator is actively involved in the planning, development, implementation, and evaluation of projects, and maintains primary project coordination responsibility.

Supports team efforts with internal and external partners on ongoing programs and initiatives to improve the Forensic Care Coordinator / RBL department objectives and deliverables.

The work environment is strictly confidential, fast, challenging, and high profile. Requires excellent relationships with leadership, department, hospital, and regional clinic staff to ensure the effective operations of the Director / Person-in-Charge’s office.

What you’ll do

• Makes evidence-based recommendations to resolve issues and / or escalates queries to the Program Manager and / or Director as appropriate.
• Provides a central point of contract for Forensic Review Board Matters. Including all communication & correspondence, scheduling, coordinating & liaising with multiple programs and teams.
• Performs specialized administrative tasks, including issues of breach, direct-back of patients on conditional discharge, liaising with the Access & Discharge department coordinating patient return to hospital.
• Maintains current lists for key contacts, program services providers and facilities within the Forensic Psychiatric Hospital and Regional Forensic Clinics.

Catalogues electronic records. Coordinates and maintains processes for receiving, reviewing, processing, tracking, and filing BC Review Board related reports including hospital and community submissions, dispositions and reasons to database and CST FLASH.

investigation, research, review, reconciliation, control and co-ordination of various documentation and processes.

• Participates in a variety of meetings, including strictly confidential, often sensitive critical incident review proceedings, through methods such as drafting agendas, gathering background materials including reports and handouts, attending, and recording proceedings, preparing, and distributing minutes and reports, and taking follow-up action such as drafting correspondence for signature, ascertaining status of items / issues and investigating designated items.
• Responds directly to sensitive, confidential and often urgent inquiries in person, via phone or email from senior management, clinical personnel and the public, referring inquiries as appropriate.
• Conducts and / or coordinates multiple projects with in the Review Board & Access and Discharge departments including court appearances,
• Assists with, recruitment, hiring and onboarding processes and procedures.

What you bring

Qualifications

• A level of education, training and experience equivalent to a Bachelor degree in a field such as Legal Studies, Criminology, Health Sciences, Business / health administration or related field, plus three (3) years recent, related experience working in complex health care environment or a legal and / or forensic mental health setting or an equivalent combination of education, training and experience.
• Knowledge of the FOIPP Act, Psychiatric and Psychological terminology preferred. Excellent organizational, time management, communication and a high degree of accuracy is important to the position.

Must be able to deal with highly sensitive issues and complex medical / legal matters in confidence.Knowledge of the BC Criminal Code, the BC Review Board and Provincial court system Broad knowledge of the relevant sections of the Criminal Code, BC Mental Health Act, FOIPPA, and applicable case law.

Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

As a strong asset for consideration, we are looking for our successful candidate to have; knowledge of social, economic, political, and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.

Advanced administrative skills, communication, organization, problem solving and attention to detail required to be successful in this role.

The ability to effectively plan 1 3 months in advance to ensure that obstacles, challenges and opportunities are being addressed in a proactive manner.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have : Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That’s why we’re focused on your care too offering health, wellness, development programs to support you at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Salary Range : $67,861 - $97,550 / year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan.

Salary will be prorated accordingly for part time roles.

Location : 70 Colony Farm Road, Port Coquitlam

Closing date : Applications accepted until position is filled

Hours of Work : 0800-1600 (Monday to Friday)

Requisition # 165799E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.

Our values reflect our commitment to excellence and include : Respect people Be compassionate Dare to innovate Cultivate partnerships Serve with purpose.

Learn more about PHSA and our programs :

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems.

PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and / or persistently marginalized groups identified under the

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level.

We welcome Indigenous individuals to apply and / or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples.

These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities.

PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan : A First Nations Case Study.