A job description is available upon request
Date Posted : 02 / 09 / 2026
Req ID : 46809
Faculty / Division : VP & Provost
Department : Centre for Teaching Support & Innovation
Campus : St. George (Downtown Toronto)
Position Number : 00049216
Existing Vacancy : Yes
Description :
- Configuring system features and applications in the course evaluation system as well as associated IT systems and databases to ensure course evaluations are efficiently collected and reported according to technical best practice.
- Troubleshooting and resolving technical issues with the course evaluation system and databases and / or encountered by end-users.
- Building and strengthening relationships with stakeholders and partnersof strategic importance.
- Analyzing administrative processes and procedures and recommending changes for improvement.
- Keeping well-informed on policies, procedures, regulations and new technology to ensure that course evaluations are administered according to university policies and guidelines and that the system is operating at peak efficiency as new processes and software updates / improvements are developed.
- Advising on data structure designs to ensure that data collected conform to standards and needs according to internal team needs (e.g., data analysis) as well as other users and stakeholders (e.g., central database(s), divisional archives, dashboards).
- Occasionally analyzing and writing program scripts to extract, reformat and analyze data using SQL, Python, or other equivalent.
- Identifying and analyzing data discrepancies and taking necessary actions to correct errors.
Essential Qualifications :
Bachelor's Degree or acceptable combination of equivalent education and experience.Minimum three (3) years experience working with large databases including database queries and scripting (e.g., with SQL, Python, or other equivalent).Demonstrated experience with data management and data integrity.Demonstrated experience providing support to users in a technical or non-technical environment.Experience with and / or knowledge of large-scale surveys such as program evaluation surveys or customer service surveys.Experience using statistical and technical knowledge to make informed choices about data entry and reporting (e.g., descriptive statistics, cross-tabulation, pivot tables).Experience working within defined policies and being a resource to others on policy requirements.Prior experience working as part of project teams and identifying and informing project leaders of issues or roadblocks.Demonstrated ability to identify and implement technical features and improvements in existing systems.Demonstrated ability to deliver presentations in large group settings to a range of users and stakeholders.Strong communication skills (written, verbal).Ability to work independently with detailed information and large data sets requiring meticulous attention to detail.Demonstrated ability to compile and summarize usage data.Demonstrated capacity to follow established, detailed, multi-step procedures and practices.Demonstrated initiative and problem solving, ability to trouble-shoot data integrity issues.Assets (Nonessential) :
To be successful in this role you will be :
CommunicatorDiplomaticMeticulousOrganizedProactiveProblem solverClosing Date : 02 / 23 / 2026, 11 : 59PM ET
Employee Group : USW
Appointment Type : Budget - Continuing
Schedule : Full-Time
Pay Scale Group & Hiring Zone :
USW Pay Band 12 $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.
Job Category : Administrative / Managerial
Recruiter : Anita Chooraman
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.