Senior Director, Program Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

Please visit CIBC.com.

What You’ll Be Doing

As the Senior Director, Program Management you will be responsible for the strategic leadership and delivery of complex projects and programs across Risk Management. This role is accountable primarily for delivering the project and program portfolio for Enterprise Risk Management while other initiatives may be added as required to meet business objectives, ensuring alignment with CIBC’s business strategy and regulatory requirements. This role is a key advisor to Risk Management leaders, providing strategic guidance, robust governance, and operational excellence to enable the successful delivery of initiatives aligned to a multi‑year strategic roadmap. This role champions a high‑performance culture, fosters cross‑functional collaboration, and ensures that all project and program activities support CIBC’s business priorities and regulatory requirements.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2‑3 days per week on‑site, while other days will be remote. Details on your work arrangement (proportion of on‑site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Strategic Leadership : Provide leadership for the assigned Risk project portfolio. Serve as a key advisor to executive leadership on project prioritization, project risk management, and resource allocation. Provide support to planning and prioritization of initiatives to support overall business strategy.

Lead the day‑to‑day project / program delivery activities : Provide leadership and guidance to project team throughout all phases of program and project management—including planning, execution, monitoring, and closure—to ensure successful delivery of expected outcomes. Support complex initiatives, leading planning, development, integration and deployment of cross‑functional enterprise solutions.

Portfolio Management : Oversee the assigned project portfolio, ensuring alignment with business strategy, prioritization of initiatives, and optimal resource utilization. Monitor project performance (financial and non‑financial), resolve escalated issues, and ensure adherence to delivery governance framework.

Relationship Management : Build and maintain strong relationships with internal and external stakeholders to facilitate decision making and ensure successful implementation of project / programs. Identify and engage all key stakeholders, business and technical, that must participate in a project. Communicate program / project status, risks, and outcomes to senior leadership and other key stakeholders.

Process Improvement : Identify and implement improvements to project management methodologies, tools, and processes. Champion the adoption of best practices and drive operational excellence.

Who you are

You can demonstrate experience. 10+ years of progressive project / program management experience within the financial services sector. You have experience leading, coaching, and mentoring teams.

You can demonstrate knowledge. Comprehensive knowledge of project management lifecycle, agile and waterfall methodology to provide solutions to accelerate innovation.

Your influence makes a difference. You know that relationships and networks are essential to success. You have effective communication skills to present ideas in a clear and persuasive manner.

You act like an owner. You thrive when you’re empowered to take initiative, go above and beyond, and deliver results. You have excellent analytical, organizational and general management skills.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

You know that details matter. You notice things that others don’t. Your critical thinking skills help to inform your decision making.

You are a caring and accountable leader. You’re passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points‑based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

Subject to plan and program terms and conditions.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.

CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute‑based assessment and other skills test (such as simulation, coding, French proficiency).

We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto‑81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Communication, Data Integration, Data Quality, Delivery Management, Leadership, People Management, Quality Improvement, Risk Analytics, Risk Management Strategies

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