help desk technician
- Education :
- Expérience :
Education
College / CEGEP
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Computer and technology knowledge
- Android
- Database software
- Mac OS
- MS Office
- MS Windows
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Dependability
Experience
- 1 year to less than 2 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 hours per week
help desk technician
Education. Expérience. Education College CEGEP Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research..
help desk technician
Education. Expérience. Education College CEGEP Tasks Consult user guides, technical manuals and other documents to research and implement solutions Collect, organize and maintain a..
help desk technician
Education. Expérience. Education Bachelor's degree or equivalent experience Experience 2 years to less than 3 years Durée de l'emploi. Permanent Langue de travail. Anglais Heures d..
help desk technician
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