Security Manager (10019)

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Company : Armour Security & Protection Services Corp. (Burnaby, British Columbia)

Job Title : Operations Manager

Terms of Employment : Permanent, Full-time (40 hours per week)

Salary : Competitive annual salary (approximately $75,000 – $85,000 per year) with benefits

Start Date : As soon as possible

Language : English

Location : Burnaby, BC (Primary office; may involve local travel to client sites)

Job Overview

Armour Security & Protection Services is a leading provider of corporate and commercial security solutions across Canada. We are seeking an experienced Security Manager to oversee and coordinate our security operations in the Burnaby region. The Operations Manager will ensure effective delivery of security services, maintain client satisfaction, and lead our team of security personnel in alignment with company standards and regulatory requirements. This role acts as a critical link between our front-line security teams, clients, and corporate management to uphold service excellence and operational efficiency.

Key Responsibilities

• Operational Leadership : Oversee daily security operations including manned guarding, mobile patrols, and CCTV monitoring. Ensure all security services meet client contracts and Armour Security’s quality standards.
• Client Relations : Serve as the primary point of contact for key clients, addressing any concerns or service requests promptly. Maintain strong partnerships by understanding client needs and providing tailored security solutions.
• Team Management : Lead, mentor, and schedule a team of security supervisors and guards. Ensure all staff are trained, equipped, and aware of site‑specific procedures. Promote a work environment focused on safety, professionalism, and respect. Conduct regular performance evaluations and provide coaching or corrective action as needed.
• Compliance & Safety : Ensure compliance with all security licensing requirements, company policies, and health and safety regulations. Implement and enforce standard operating procedures and emergency protocols. Participate in occupational health and safety committees or initiatives as required.
• Administrative Duties : Prepare operational reports (scheduling, incident reports, client feedback) and maintain accurate records of security activities. Assist in budgeting and resource allocation for the operations department. Respond to urgent incidents or operational issues after hours if necessary.
• Continuous Improvement : Identify opportunities to improve service delivery and operational processes. Work with senior management to develop strategic plans for expanding services or enhancing efficiency. Support business development by identifying potential new contracts or community outreach opportunities.

Qualifications and Skills

Benefits

Diversity and Inclusion

Armour Security is committed to diversity, equity, and inclusion in the workplace. We value the unique backgrounds and perspectives of all team members and are building a team that reflects the community we serve. We welcome and encourage applications from qualified candidates of all backgrounds, including persons with disabilities, Indigenous peoples, visible minorities, women, veterans, and newcomers to Canada. As an equal opportunity employer, Armour Security ensures that all candidates will be considered strictly based on qualifications. Accommodations are available upon request at any stage of the recruitment process to ensure a fair and accessible hiring experience for all.

How to Apply

Interested applicants should submit their resume and a brief cover letter by email to jobs@armoursecuritycanada.com. Please include “Security Manager – Burnaby” in the email subject line.

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