Coach, DDC

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick's Lumber banners are well equipped to help meet the needs of all DIYers and contractors.You've got the talent? We've got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.So, if you're looking to do what you love, we could be a perfect match.Step into a pivotal leadership role on the operational floor! As a direct distribution center coach, you will have the opportunity to manage a committed team, assigning and coordinating responsibilities to ensure quality customer deliveries, in a safe, efficient environment that ensures quality customer deliveries. With your leadership and problem-solving abilities, you'll directly impact customer satisfaction and drive our mission's success.Schedule: Afternoon Shifts, 12pm - 9pmYour role:Lead and mentor a team to ensure tasks are executed safely, efficiently, and accurately, providing continuous trainingPlan and organize workflows based on orders and schedules, assign tasks aligned with team skills and availability, and coordinate with customer service on load managementEnsure compliance with safety standards, identify training needs, and support process improvements for optimal performanceEngage in performance reviews, implement logistical innovations, and stay updated on industry best practicesOrganize regular meetings to encourage professional enrichment, manage staffing needs, and ensure that all tasks comply with company policies and legal requirementsManage equipment problems by ensuring repairs or contacting maintenanceWhat we're looking for:Degree in logistics, operations management or related field, or equivalent experience3 to 5 years of experience in team supervisionStrong leadership skills, change management and understanding of logistics processesFunctional bilingualism (asset) and proficiency in IT tools, including Microsoft Office and WMS systemsExcellent decision-making, communication and adaptability skills under pressure, with a strong focus on results and customer serviceAbility to work in various conditions (outdoor, weather, changing environment).By joining the RONA family, you'll enjoy many benefits, such as:An inclusive and safe working environmentPromotion of work-life balanceExclusive employee discountsBenefits: insurance (certain conditions apply), annual salary review, etc.Opportunities for advancement within the companyAn employer that's involved in the communityTeamwork and ongoing trainingA comprehensive training program for all new hiresA student incentive programAnd much more!If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.