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Warehouse Team Lead, Merchandise

Warehouse Team Lead, Merchandise

Toronto Blue JaysToronto, Ontario
30+ days ago
Job description

OVERVIEW

Be a part of Canada’s only Major League Baseball Club, the Toronto Blue Jays! Reporting to the Warehouse Operations Manager, the Warehouse Team Lead will play a large role in our commitment to deliver an exceptional fan experience. In this role you will be responsible for supervising, coordinating, and overseeing day-to-day warehouse operations – including receiving, order filling and shipping. If you enjoy working across collaborative teams, love baseball and live events – this position is for you!

This is a part-time contract position from January to December

This role may be for you if :

  • You enjoy motivating, energizing, and inspiring others
  • You are hands-on, have great attention to detail, and are unafraid of taking on new challenges
  • You thrive in fast paced high-volume working environments
  • You love the Toronto Blue Jays!

RESPONSIBILITIES

  • With the support from and in collaboration with the Warehouse Operations Manager, you will be responsible for the following :

    • Day-to-Day Warehouse Operations

  • Conduct daily briefings with Warehouse Associates; organize daily task list to associates and assign duties accordingly. Establish or adjust work assignments to meet the needs of the business.
  • Ensure that product is received, counted in, labelled, and all orders are picked, fulfilled, and delivered to all retail locations in a timely manner, to maximize fan experience.
  • Regularly meet with team members individually and collectively to monitor progress, verify accuracy, and completion of tasks
  • Report discrepancies and provides solution-based resolutions to the Inventory Lead and Warehouse Operations Manager.
  • Keep organized documentation to support successful transition of information between Team Lead and Inventory Lead.
  • Monitor time and attendance, productivity, and quality records daily. Prepares and generates productivity reports on the key performance indicators (KPIs) daily.
  • Effectively utilize inventory management system for item lookup, printing of labels, generating reports, and performing cycle counts.
  • Any other duties and tasks as required.

    • Training & Leadership

  • Provide appropriate orientation and training for associates to give them the information, technology, and any material necessary to perform their jobs.
  • Ensure warehouse policies and procedures are demonstrated professionally, while also maintaining an organized and safe warehouse in accordance with company policies and procedures.
  • Responsible to adhere to and oversee health & safety and security initiatives, practices, and behaviours amongst the team.
  • Cultivate a positive, inclusive work environment through effective communication and interpretation of tasks and policies for associates.
  • Provide on-going performance management, training, and coaching.
  • Understand general labour agreement and maintain positive labour relations with all employees.
  • Any other duties and tasks as required.

    • Internal Partner Request Program

  • Work in collaboration with Inventory Lead to organize and execute picking & distribution of internal partner requests as required.

    • WAREHOUSE SCHEDULE & JOB REQUIREMENTS

  • Minimum of 1-2 years of experience in a warehouse environment.
  • Ability to work and excel under pressure in a fast-paced team environment.
  • Willing to support internal departments as necessary.
  • Comfortable using a computer or inventory handhelds; experience with inventory management systems is an asset.
  • Physical stamina and mobility including ability to lift, carry, kneel, bend, and reach; Must be able to lift up to 50lbs.
  • Must be able to work flexible shifts as required and overtime as needed to align with Rogers Centre Live Sports & Entertainment calendar of events : Must be available for 75-81 Blue Jays Home Games, and all concerts.Shifts times are varied based on Rogers Centre / Toronto Blue Jays Event Schedule, including days / evenings, weekdays / weekends and holidays.7 day / week operation, with shifts ranging from 6 to 10 hours in length. Eligible for overtime as required.Supplemental pay : Overtime pay available for 44+ hours of work.Licensed for lift truck (Class 1-7) is an asset.Have used hand trucks, pallet jacks, and other necessary warehouse equipment.

    • QUALIFICATIONS

  • Passion for sports and knowledge of the game of baseball and Toronto Blue Jays is preferred.
  • A service-oriented team player with a commitment to a high quality of work; thorough knowledge and adherence to company policies and procedures.
  • Able to develop and maintain positive relationships with team members and demonstrate Blue Jays CLEAR values.
  • Self-starter who can multitask projects at a time and meet deadlines.
  • Strong interpersonal, organizational, and problem-solving skills.
  • Must be legally able to work in Canada.

    • WHAT WE OFFER TO YOU

  • Commitment to our team - we want you to succeed!
  • Ongoing, hands-on training to help you develop your skills.
  • Excellent employee discount to use towards Blue Jays gear.
  • A unique employment experience working for the only MLB team in Canada.