Talent.com
Program Manager
Program ManagerCB Canada • Burnaby, British Columbia, Canada
Program Manager

Program Manager

CB Canada • Burnaby, British Columbia, Canada
30+ days ago
Job type
  • Temporary
Job description

Program Manager

On behalf of our client, Procom is currently seeking a Program Manager.

Program Manager Role Details :

This position manages multiple, concurrent deliverables within tight timelines and exercises professional judgement involving complex and diverse issues, as well as the need to lead, negotiate, consult and collaborate with a wide variety of Executive Stakeholders and Vendor Representatives.  Errors in judgement, decision-making, service timeliness and design have the potential to impact a broad base of HA End Users in the clinical environment. Role responsibilities include the following services :

Program Management

  • Provides senior leadership to core WEST-AO program management work streams (i.e. SSP, I&T, Service Management & Delivery, plus others as required)
  • Manage and report on integrated project dependencies (enterprise level) and engagements; prepare required outputs and / or escalations as required
  • Oversee and / or lead project recruitment / resource management activities such as consultant statements of work, onboarding / off-boarding procedures and facilities management with support from Project Manager(s), Project Coordinator and central Project Services Contracts office
  • Supervises key project resources including Project Managers, Business Analysts, Project Coordinators and Process & Reporting Analysts to ensure core program / project artifacts and deliverables are produced and maintained (e.g. charters, plans, RAID Logs, processes, SharePoint Document repository, etc.)
  • Oversees the development and management of various project plans, inclusive of : key deliverables / milestones, critical path tasks, project dependencies / inter-dependencies, etc. and ensures all changes / updates are managed and progress is tracked and communicated against the plan(s)
  • Applies best practice program & project management methodology(s)
  • Ensures the execution of project plans according to PHSA-IMITS & WEST-AO project methodologies, ensuring successful and coordinated completion of all project components
  • Facilitates consensus with stakeholders as needed and ensures project activities / tasks are completed according to agreed timelines
  • In conjunction with WEST-AO Project Managers, develops mitigations / contingency plans, and where appropriate, brings stakeholders together to resolve issues / barriers
  • Coordinates & prepares agenda(s) and other related meeting & planning materials
  • Ensures program risks, issues and actions have been appropriately assessed and are effectively monitored and tracked
  • Implements or contributes to the implementation of effective processes to assess risks, identify risk and mitigation strategies
  • Maintains associated documentation including program plans, charters, contracts, RAID logs, project change requests, etc.
  • Leads meetings, facilitate discussions, and ensure that meeting outputs are clearly documented
  • Utilizes initiative, vision, independent thinking and creative problem-solving abilities to implement program & project plans and realize project completion

Other Responsibilities include :

  • Provides support to the leadership team including WEST-AO Sr. Executive Relationship Lead, Executive Director Service Outcomes & Transformation and Executive Director Commercial & Business Alignment by :
  • Coordinating cross-governance agenda planning to ensure project stakeholders are kept informed and key decisions are brought forward in a timely manner
  • Ensuring preparation of project change requests and / or decision documents
  • Preparing presentation materials for governance committees, key stakeholder groups, etc.
  • Reviews, finalizes and submits monthly reporting materials (i.e. IMITS Senior Leadership, Governance, etc.)
  • Translates reports into a monthly project dashboard for executive and governance audiences (i.e. Joint Executive Steering Committee (JESC), Executive Management Committee (EMC), Operational Management Committee (OMC), etc.)
  • Provides regular (weekly or bi-weekly) status reports
  • Delegates appropriate tasks and responsibilities to WEST-PMO team resources
  • Drafts reports, briefing notes, and other supportive documentation for higher-level management and governance working groups
  • Ensures program materials uploaded to SharePoint site and available to WEST-AO staff
  • Core Deliverables to include, but not limited to :

  • Program artifacts :
  • Charter (shorten-format) & plans inclusive of : scope, rationale, milestones / deliverables and associated timelines, assumptions, key constraints, etc.
  • RAID (including associate response plans), Change and Decision Logs
  • Change Requests
  • Lessons Learned
  • Program close-out report
  • Weekly / bi-weekly status reports
  • Program  & Executive-level Dashboards
  • Meeting Minutes within one (1) day of meetings
  • Completion of an auditable Program  record (to be stored and maintained on the designated SharePoint)
  • Facilitated session outcomes, recommendations, etc. that reflects an accurate account of discussion, actions, parking lot items, etc.
  • Presentation, Briefing Notes (i.e. for discussion and / or decision), Agendas, Action Logs, etc.
  • Other deliverables as required or assigned.
  • Program Manager Mandatory Skills :

    Critical skillset :

  • Proven experience providing senior leadership and ability to work in a complex out-sourced / shared services / matrixed organization; specifically related to program management and governance
  • Experience providing leadership and support to senior, multi-level governance structures; enabling effective information sharing and decision making.
  • Strategic awareness / thinking and strong detail orientation with the ability to smoothly transition between states as required (e.g. meeting facilitation).
  • Exceptional tactical and critical strategic thinking
  • Ability to think through details and tactics without losing sight of overall strategic goals
  • Superior analytical skills including the ability to; comprehend, analyze and resolve complex issues and present information in concise meaningful ways
  • Highly developed business writing and verbal communication skills with the ability to document and synthesize work appropriately, including executive briefing notes and stakeholder specific status reporting.
  • Senior-level ability to translate and express clinical, process and technical problems using business terms
  • Ability to extract information and knowledge from complex sources
  • Understanding of how to interpret customer business and clinical needs
  • Senior-level documentation and presentation skills
  • Strong business acumen with the ability to effectively monitor and support program & project plans and complete deliverables with stringent timelines
  • Transformational awareness and expertise
  • Relationship building at all levels (i.e. end-users to C-level)
  • Ability to collaborate with multiple clinical and business stakeholders.
  • Strong interpersonal skills to effectively facilitate discussions with a diverse group of stakeholders, users, etc.
  • Strong team leadership skills that motivate and encourage collaboration
  • Ability to work independently and within a team, while influencing and supporting
  • Demonstrated ability to exercise tact, good judgment and initiative
  • Ability to meet deadlines in a fast-paced work environment
  • Process oriented.
  • Strong business analysis skills and experience in business / clinical processes development.
  • Excellent proficiency with MS Office toolsets (Word, Excel, PowerPoint, Project).
  • Organizational and time management skills.
  • Candidate’s proposal should clearly set out details regarding previous Program management roles, responsibilities and deliverables
  • Desired skillset :

  • A level of education, training, and experience equivalent to a degree in Project Management, Computer Information Systems, Information Technology, Business or a related field, plus seven (7) years recent related experience in large, complex, multi-site organizations, including a minimum of five (5) years in a progressively responsible leadership role.
  • Project Management Professional (PMP) designation considered an asset
  • Experience working within PHSA and with BC Health Authorities References (supervisor level) will be requested
  • Program Manager Assignment Length

    6-month contract with extensions available.

    Program Manager Start Date

    September 2022

    Program Manager Location

    Burnaby, BC

    Create a job alert for this search

    Program Manager • Burnaby, British Columbia, Canada

    Similar jobs
    Licensing Program Coordinator

    Licensing Program Coordinator

    Insurance Council of BC • Vancouver, BC, Canada
    Full-time
    Salary : $58,480 - $73,100 per annum.The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance age...Show more
    Last updated: 4 days ago • Promoted
    Youth Program Leader

    Youth Program Leader

    Douglas College • New Westminster, British Columbia, Canada
    Full-time +1
    Location New Westminster / Coquitlam Campus Salary Range.Salary is based on education, experience and certifications.The Sports Institute at Douglas College is accepting ongoing applications for ourW...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager - (Contract)

    Program Manager - (Contract)

    Henry Schein One • Surrey, British Columbia, CA
    Full-time +1
    Quick Apply
    We are a leading provider of dental technology solutions, and we are committed to developing innovative products and services that help dental professionals deliver the best possible care to their ...Show more
    Last updated: 25 days ago
    Technical Project Manager

    Technical Project Manager

    Carey Theological College • Vancouver, BC, Canada
    Full-time
    Join Us at Carey A Place of Renewal, Rigor, and Conviction.Situated on the beautiful UBC campus in Vancouver, where it has served students and churches for over six decades, Carey Theological Colle...Show more
    Last updated: 30+ days ago • Promoted
    Product Manager, Clinical Operations Platform

    Product Manager, Clinical Operations Platform

    Prenuvo • Vancouver, BC, Canada
    Full-time
    At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care.Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing...Show more
    Last updated: 11 days ago • Promoted
    Manager

    Manager

    No. 1 Collision • Richmond, BC, Canada
    Full-time
    Our top priority is to create a team of individuals that is constantly growing and inspiring others around them to do the same. No matter the position, everyone here is ultimately working toward the...Show more
    Last updated: 30+ days ago • Promoted
    Product Manager- Mobile Motive Solutions

    Product Manager- Mobile Motive Solutions

    SOLV4EX Group • Richmond, BC, Canada
    Full-time
    Discover Energy Systems (DES) is a fast-paced, high-growth energy solutions company spun off from a 75 year-old industry leader. With ambitious goals to quadruple revenue over the next four years, D...Show more
    Last updated: 11 hours ago • Promoted • New!
    Customer Success Manager

    Customer Success Manager

    Targeted Talent • Richmond, BC, Canada
    Full-time
    Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager

    Program Manager

    O2E Brands Inc. • Vancouver, BC, Canada
    Full-time
    GOT-JUNK? is an exciting, fast growing junk removal franchise.We are part of O2E Brands, the parent company of the hugely successful 1-800-GOT-JUNK?. We're looking for a highly experienced and s...Show more
    Last updated: 30+ days ago • Promoted
    Director / Executive Director, Program Manager

    Director / Executive Director, Program Manager

    KPMG • Vancouver, British Columbia, Canada
    Full-time
    At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause : turning insight into opportunity for clients and communities around the world.The Delivery Service...Show more
    Last updated: 30+ days ago • Promoted
    Program & Operations Coordinator

    Program & Operations Coordinator

    Richmond Division of Family Practice • Richmond, BC, Canada
    Full-time +1
    Program & Operations Coordinator.HR Business Partner & Special Projects, RDFP.The Richmond Division of Family Practice (RDFP) is a local non-profit society that is part of a province-wide i...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Camp Operations

    Manager, Camp Operations

    Vancouver Whitecaps FC • Vancouver, BC, Canada
    Full-time
    The Manager, Camp Operations oversees the logistics, planning, promotion, execution, and administration of.This role ensures camps deliver premium soccer experiences for players and.A strong admini...Show more
    Last updated: 15 days ago • Promoted
    Product Manager - Cloud Platform

    Product Manager - Cloud Platform

    Delta Intelligent Building Technologies (Canada) Inc. • Surrey, BC, Canada
    Full-time +1
    About Delta Intelligent Building Technologies (Canada) Inc.Delta Intelligent Building Technologies (Canada) Inc.Delta Electronics) is a leading building controls manufacturer with over 300 partners...Show more
    Last updated: 7 days ago • Promoted
    Program Manager

    Program Manager

    Coast Foundation Society 1974 • Vancouver, BC, Canada
    Full-time +1
    Location : Road to Recovery, Vancouver, BC.Schedule : Monday - Friday 8 : 30 am-4 : 30pm.This Supportive Recovery Transitional Housing Program will provide 27 units of temporary transitional housing for ...Show more
    Last updated: 30+ days ago • Promoted
    Product Development Manager - Health Supplements

    Product Development Manager - Health Supplements

    Pearl West • Vancouver, BC, CA
    Full-time
    Quick Apply
    Company Overview Pearl West is redefining what it means to build consumer brands.Think of us as a lean, high-performance version of Unilever—without the bureaucracy.We own and operate several...Show more
    Last updated: 30+ days ago
    Strategic Projects Manager

    Strategic Projects Manager

    Total Life, Inc. • Vancouver, BC, Canada
    Full-time
    Total Life is building the next-generation longevity company, focused on helping people live longer, healthier, and more fulfilling lives. We began as a leader in behavioral health for older adults,...Show more
    Last updated: 30+ days ago • Promoted
    Project Manager

    Project Manager

    H.H. Angus and Associates Limited • Vancouver, BC, Canada
    Full-time
    At HH Angus, we strive to expand what is possible to shape a better future.We do this by empowering our employees to do their best work, find meaning in what they do and provide opportunities to gr...Show more
    Last updated: 30+ days ago • Promoted
    Technical Customer Success Manager (AI SOC & Automation)

    Technical Customer Success Manager (AI SOC & Automation)

    D3 Security Management Systems • Vancouver, BC, Canada
    Full-time
    Technical Customer Success Manager (AI SOC & Automation).Location : Greater Vancouver area candidates only.At D3 Security, were redefining cybersecurity operations with the industrys most advanc...Show more
    Last updated: 30+ days ago • Promoted