Description
First Capital [TSX : ] is a leading owner, operator, and developer of mixed-use real estate located in Canada’s most densely populated cities. First Capital’s focus is on creating thriving urban neighbourhoods to generate value for businesses, residents, communities and our investors. We strive for performance excellence at our properties and new developments, creating healthy and sustainable urban neighbourhoods. As one of the Greater Toronto Area’s top employers, we foster a vibrant corporate culture that ensures equal opportunity and well-being for all employees in a dynamic and rewarding workplace.
THE ROLE :
Reporting to the Sr. Manager, Business Excellence, the Junior Business Analyst will support the Information Technology team and business stakeholders in project management activities including, but not limited to, gathering requirements, documenting processes, and assisting with solution implementations. This is an entry-level role ideal for someone eager to learn, grow, contribute to projects, and collaborate on process improvement initiatives. The successful candidate will receive coaching and mentorship from Senior Analysts, providing valuable opportunities for professional development and skill-building. This role provides the right candidate the opportunity to work with all levels and departments within the organization. WHAT YOU WILL DO : Business Engagement
- Collaborate directly with stakeholders to understand and document business user needs.
- Assist in assessing and mapping current business processes.
- Translate business needs into clear, detailed specifications under the guidance of senior team members.
- Support the creation of technical and business process documentation using established processes and templates.
- Review and revise training and knowledge media for implementation and operational
Process Improvement
Assist in gathering and documenting requirements based on business needs.Participate in process mapping and workflow analysis activities.Help identify opportunities for process improvement and support the implementation of new or revised processes.Contribute to preparing documentation for automation and process changes.Support User Acceptance Testing and help document results.Teamwork & Collaboration
Work collaboratively with business and IT teams to support successful project delivery.Assist the business in refining processes to improve workflows and efficiency.Communicate clearly with stakeholders to ensure requirements and solutions are well understood.Provide Level I support for IT SaaS applications, escalating issues as needed.WHAT YOU BRING :
0–2 years of experience in a business analyst, project coordinator, or similar role (internships and co-op placements count)Completion of a post-secondary degree or diploma in Business, Technology, or a related fieldFamiliarity with IT concepts and business process documentation is an assetWHAT YOU NEED TO BE SUCCESSFUL :
Strong written and verbal communication skillsDetail-oriented with a willingness to learn and growAnalytical thinker with problem-solving abilities. You enjoy investigating issues thoroughly to create effective solutionsAdaptable and curiousComfortable working in a team environment and collaborating with many areas of the businessProficient with Microsoft Office Suite (Word, Excel, PowerPoint)WHAT WE OFFER : We invest in People. Along with our competitive compensation packages—we’re always thinking of new ways for our people to share in the company’s success. We are very proud to offer the following to our employees : I don’t think this applies to contract employees.
Flexible HoursCompany-matched savings plansFully paid Extended Healthcare benefits from day oneAnnual Wellness SubsidyTuition & Development ProgramEmployee Referral ProgramRewards and Recognition ProgramsPaid time off during December holiday seasonParental leave benefits