Training Specialist - Senior

Position: Training Specialist / Trainer (Public Safety / First Responder Systems)
Location: Ontario (Onsite Province-wide Travel Required)
Duration: 500 Business Days

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Responsibilities

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  Develop and deliver a province-wide training strategy and rollout plan for operational and first responder environments
  
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  Provide training to technical and non-technical users across Ontario
  
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  Create training materials, user guides, and documentation, preferably for healthcare environments
  
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  Develop and manage training project plans and schedules
  
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  Plan and manage complex province-wide training programs
  
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  Deliver classroom, virtual, and hands-on system training
  
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  Support training initiatives related to PSRN (Public Safety Radio Network)
  
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  Coordinate with large project teams and stakeholders
  
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  Ensure training quality, consistency, and effectiveness
  
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  Travel frequently within Ontario to support training delivery
  

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Experience and Skill Set Requirements Training Experience (40%)

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  Experience developing and delivering province/nation-wide training strategies
  
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  5+ years of experience as a Trainer (Land Ambulance Dispatch, or Paramedic Services preferred)
  
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  Experience training technical and non-technical users
  
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  Experience creating training materials and user documentation
  
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  Experience managing training schedules and project plans
  
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  Proven ability to manage complex province-wide schedules
  
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  Experience working on the PSRN project
  

Technical Experience (35%)

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  Experience with Public Safety equipment systems, including Public Safety Radio Network
  
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  Experience with telecom and dispatch systems
  

Analytic and Communication / General Skills (20%)

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  Experience designing and delivering training materials
  
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  Knowledge of training platforms and systems
  
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  Knowledge of radio/telephone systems, GIS, spatial mapping, and AVL
  
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  Strong problem-solving, analytical, and organizational skills
  
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  Excellent verbal, written, and presentation skills
  
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  Ability to communicate with all organizational levels
  
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  Strong teamwork and deadline management skills
  
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  Valid Ontario G-Class driver s license (or equivalent)
  
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  Ability to travel frequently for extended periods
  
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  Experience working with large project teams
  

Industry Experience (5%)

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  Experience delivering training in 24x7 critical environments
  
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  Experience in land ambulance sector (asset)
  
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  Knowledge of Public Safety (Police, Ambulance, Fire)
  
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  Knowledge of Emergency Health Services or Healthcare (asset)