Senior Manager, Learning Evaluation & Portfolio Insights

Overview

Work Location : Toronto, Ontario, Canada

Hours : 37.5

Line Of Business : Human Resources

Pay Details : $115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description : Learning & Development (L&D) at TD has an ambitious goal to become the global benchmark where every colleague thrives and never stops learning. Through our learning solutions, we build capabilities that grow colleagues today, tomorrow, and throughout their careers to drive business performance.

Role Overview

Reporting to the AVP, Enterprise Design & Digital Learning Experience, the Senior Manager, Learning Evaluation & Portfolio Insights provides strategic leadership for TD’s global learning evaluation, measurement, and portfolio insights function. This role defines and enables the strategy for how TD demonstrates the efficacy, impact, and value of learning across the enterprise, and provides clear visibility into the overall L&D portfolio health (e.g., work in flight, audiences supported, timelines, and portfolio-level status).

Note : Portfolio operations (workflow processes, intake, resourcing, and prioritization) will be managed by a separate team.

This leader ensures TD’s evaluation and measurement practices are modern, data-driven, scalable, and aligned with enterprise priorities—and that portfolio insights are synthesized and communicated clearly to senior stakeholders.

Accountabilities

Strategic Leadership

Develop and lead a global strategy for L&D evaluation, measurement, and portfolio insights across all regions and business lines.

Establish enterprise-wide methodologies, standards, and frameworks for measurement and portfolio transparency.

Monitor emerging trends (e.g., predictive analytics, capability modeling, learning impact measurement, AI-enabled insights) to evolve TD’s L&D evaluation capabilities.

Learning Evaluation & Measurement

Lead the design, implementation, and evolution of enterprise L&D measurement frameworks, evaluation models, KPIs, and impact methodologies.

Oversee creation of insight-driven analysis that demonstrates program effectiveness, learner engagement, business outcomes, and capability growth.

Drive modern data practices and automation to improve efficiency, accuracy, and scalability of measurement activities.

Translate complex learning and performance data into clear, executive-ready insights that inform decisions across HR, business leaders, and L&D teams.

Portfolio Insights & Visibility

Provide enterprise-level visibility into the L&D project portfolio, including work in flight, timelines, stakeholder groups, and portfolio-level health.

Develop portfolio insights tools and narratives that support strategic decision-making, resource planning, and prioritization conversations.

Partner closely with the Learning Enablement team to ensure insight-generation aligns with intake, sequencing, and resourcing processes.

Maintain an integrated view of enterprise L&D work to identify trends, risks, dependencies, and patterns that inform strategy.

Stakeholder Engagement & Influence

Build strong relationships with senior business leaders, HR executives, and L&D teams to ensure measurement and portfolio insights support business needs.

Serve as a trusted advisor by bringing data-backed perspectives that influence investment decisions, talent strategy, and enterprise prioritization.

Represent TD L&D externally in industry forums to benchmark practices and bring back innovative measurement and insights techniques.

Driving Enterprise Impact

Ensure evaluation findings directly influence program design, continuous improvement, and future-state L&D strategy.

Provide compelling evidence of L&D’s enterprise value to shape strategic planning and senior-level decision-making.

Champion a culture of evidence-based decision-making across L&D and HR.

Innovation & Scalable Solutions

Develop scalable tools, frameworks, and systems for evaluation and insights generation across the enterprise.

Drive experimentation and innovation using advanced analytics, technology, and human-centered design.

People Leadership

Lead and develop a high-performing team of evaluation, analytics, and portfolio insights professionals.

Foster a culture of curiosity, innovation, data fluency, critical thinking, and excellence.

Provide coaching, clarity, and alignment with enterprise and HR priorities.

Qualifications

Education

Advanced degree in Organizational Psychology preferred.

Experience

10+ years in L&D, analytics, evaluation, measurement, or portfolio insights, with at least 5 years in a leadership role.

Demonstrated experience designing and maturing learning measurement frameworks and analytics capabilities.

Experience synthesizing portfolio-level insights in a complex, multi-stakeholder environment.

Proven success delivering scalable global solutions.

Technical Skills

Deep expertise in learning analytics, evaluation methodologies, measurement frameworks, and data visualization.

Experience with insight generation tools and enterprise measurement systems.

Familiarity with predictive analytics, advanced statistical methods, and modern data practices.

Core Competencies

Strategic thinker with a global mindset.

Exceptional communication and influence skills.

Ability to distill complex data into clear, actionable insights.

Strong organizational and systems thinking capabilities.

Who We Are

TD is one of the world\'s leading global financial institutions and is the fifth largest bank in North America by branches / stores. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is committed to being a leader in customer experience. We believe all colleagues are customer facing. We are innovating to enhance the customer experience and build capabilities to shape the future of banking. Through regular leadership and development conversations to mentorship and training programs, we support you toward your goals.

Our Total Rewards Package

Our Total Rewards package includes base salary, variable compensation, and plans for health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

We’re delighted you’re considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to supporting colleagues to thrive at work and home.

Please note this job opportunity is subject to provincial regulation for employment purposes. Each province or territory within Canada may have its own regulations.

Colleague Development

We support your growth with regular career, development, and performance conversations, access to online learning, and mentoring programs to unlock future opportunities.

Training & Onboarding

We provide training and onboarding sessions to ensure you have what you need to succeed.

Interview Process

We will reach out to candidates of interest to schedule an interview and communicate outcomes by email or phone.

Accommodation

Your accessibility is important. Please let us know if you’d like accommodations to help you participate in the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only) : Sans Objet

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