Industry Segment Specialist
SUMMARY :
Under limited supervision, the Industry Segment Spec III develops proposals and assesses customer needs in order to recommend appropriate products and services for his / her assigned segment of responsibility.
May customize product in order to meet client requirements. Provides technical support to Motion branches as well as clients pre / post sale of the product and troubleshoots technical problems.
Visits branches and clients in order to present / educate about technical products / services. Has working technical knowledge of all phases of the assigned industry.
JOB DUTIES
- Prepares and conducts technical sales briefings for customer and company representatives.
- Researches customer technical specifications and estimates the costs, resources, time, and technical requirements of modifying, configuring, and installing the product or solution.
- Leads post-sale product configuration and designs custom solutions in accordance with customer specifications.
- Diagnoses malfunctions of complex devices / equipment / systems and directs / oversees repair work.
- Conducts technical user training and product briefings with customers, vendors, and company representatives.
- Mentors lower level employees.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a bachelor's degree in engineering or a related technical field and more than seven (7) years of related experience or the equivalent combination of education and experience.
KNOWLEDGE, SKILLS, ABILITIES
- Excellent analytical skills.
- Excellent written and verbal communication skills.
PHYSICAL DEMANDS :
Requires the ability to walk, climb and work in the industry environments as needed.
LICENSES & CERTIFICATIONS : None required.
SUPERVISORY RESPONSIBILITY :
BUDGET RESPONSIBILITY : Yes
COMPANY INFORMATION :
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.