Telecom IMAC PBX Technician
PeopleToGoToronto, ON, Canada30+ days ago
Salary
CAD22–CAD25 hourlyJob type
- Full-time
Job descriptionWorking knowledge of all Nortel Networks telephony architecture Working knowledge of call centre environments Working knowledge of Meridian (PBX, CallPilot, Symposium) phone systems Knowledge of phone hardware and connections; PC literacy and familiarity with MS WORD and EXCEL;
Job Title : Telecom IMAC (Install, Move, Add, Change) Technician
Location : Toronto, ON
Type : Contract 3 to 6 months
Other : Must possess a valid driver's license and have a good driving record.
Our client is seeking a Telecom Technician to assist with a 3 to 6 month project. The role has the potential to become a permanent role after the initial contract for the right candidates.
Responsibilities :
- Support call center activities / requests, implementations, administration and troubleshooting of Meridian 1 systems, Symposium Call Center Server, and Call Pilot.
- Install, change and move equipment and cables for voice communications & control and implement these installations, changes, and moves.
- Understand and adhere to configuration standards for sites Canada wide.
- Coordinate other support resources, i.e. vendors, business units, second level support.
- Utilize the voice network management systems to monitor critical and non-critical services to support and respond proactively and resolve system flagged problems including collaborating with the appropriate vendors.
Qualifications :