Manager, operational excellence and projects

Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility.

It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Manager, operational excellence and projects, to join our process improvement team.

Working with the Director, business intelligence and operational excellence, you will be responsible for supporting and developing the team of operational excellence and project management specialists.

In addition, you will manage a portfolio of high-visibility projects that have a significant impact on our strategic objectives.

You will play an important role in implementing various initiatives and improving processes in direct distribution. You will work and support various business units.

You will also support our team of operational excellence and process improvement specialists in their work on national projects to help our partners achieve our objectives and deliver successful projects.

You will have the opportunity to present the results of your work to the management team and participate in the budget process.

What you’ll do here :

Manage a portfolio of business projects related to our strategic objectives.

Participate in key projects with the experts on your teams.

Promote and apply best practices in project management, change management and operational efficiency.

Inspire and effectively manage a team of professionals.

Help build team skills.

Drive team excellence to achieve a sustained level of commitment.

Collaborate with management teams and business partners.

What you bring to the table :

Bachelor’s degree in a relevant field or an equivalent combination of education and experience.

Seven years of experience in managing operational excellence projects.

Five years of experience in managing and coaching professionals.

Knowledge of process improvement analytical methodology (e.g., Lean Six Sigma).

Knowledge of and proficiency in project management methodologies, tools and best practices.

PMP certification, an asset.

Experience in setting up and managing a project office, an asset.

Ability to adapt to a changing environment.

Leadership abilities.

Excellent collaboration skills.

Ability to learn quickly and think strategically to challenge the status quo.

Excellent communication and presentation skills.

Strong interest in operational efficiency and project management.

A desire to tackle challenges head on.

Critical thinking skills and ability to draw conclusions and apply them effectively.

Ability to turn vision into action

For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We’ll work with you to meet your needs.

including background checks, internal candidates, and eligibility to work in Canada.