Job Description
Job Description
Position : Office Administrator
Location : Kitchener, ON
Type : Existing vacancy
Hours : 40 hours per week
Compensation Range : $38,000 - $45,000
Overview
As an Office Administrator at Homestead, you will help us to interface with tenants, both existing and prospective. The main role is to rent apartments to prospective tenants and maintain administrative procedures and protocols related to the position, while supporting the other office staff as required.
Responsibilities :
- Respond to rental inquiries by fax / telephone
- Taking rental applications and last month's deposits
- Respond to tenant account and procedure inquiries
- Answer telephone calls and return emails
- Accept rent payments (cheque, money order) and record on deposit sheets
- Superintendent inquiries re : existing and prospective tenants
- Recommending apartments and setting up viewings with prospective tenants
- Complete office paperwork
- Some cleaning duties required
Taking in and processing :
Parking agreements and cancellationsNotice to vacate and notice to rescindTransfer requestsInform applicants of approved applicationsLease SigningPerform pre-vacate, move-in and move-out inspectionsProcess the A / R ReportPerform door knocking (rent reminders, rent collection, N4s)Process the Availability ReportDocument work order / service requests for residentsDelivery of notice of entries and legal documents to residentsQualifications :
Previous professional administrative experience preferredStrong customer service and interpersonal skillsExcellent verbal and written communication skillsAbility to multitask and prioritize in a fast-paced environmentProficiency in basic office software (Microsoft Office, email, data entry)Reliability, attention to detail, and safe work practices are essentialWhy Homestead?
RRSP program to support long-term goalsHealth, dental, and life insuranceAnnual bonuses that reward successCompany events and celebrationsGrowth and development opportunitiesAbout Homestead Land Holdings Limited :
As a proudly Canadian-owned and operated company, we’ve spent decades creating and providing over 25,000 homes and managing over 200 quality rental communities that people are proud to call their home. We’re hands-on, ensuring every space is built with care.
Additional Information :
A satisfactory reference check, criminal records clearance are required for the position. We thank all candidates for their interest, however only those being considered will be contacted directly. Homestead Land Holdings Limited is an equal opportunity employer. Accessibility accommodation is available for all parts of the recruitment and selection process. Please make needs known in advance.
#HLH2