Manager, Fraud Management

Job Type:Permanent
Work Model:Hybrid
Reference code:127861
Primary Location:Toronto, ON
All Available Locations:Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

What will your typical day look like?

• ShapeEnterpriseFraudStrategy:Collaborate with seniorDeloitte and clientleadershipacrossdifferentindustries (e.g.,financialservices,retail, etc.)todesign and refine fraud risk management strategies
• ClientCollaboration:Serve as a trusted advisortoclient teams and leaders, providing actionableinsights onfraud prevention and detectionthat balancefinancial loss prevention,andoperationalefficiency
• DriveFraud ManagementTransformation:Design and deliver end-to-end transformation programsfor fraud management, scalability,andresilience,to drive the broader organizational objective
• Contribute Thought Leadership:Develop insights and content thatchallenges conventional approaches, informs strategic decisionsfor clients,and advance industry best practices in fraud management
• Fraud Landscape Assessment:Evaluate current fraud threats and controls(e.g., technological controls against a defined compliance framework)across channels and products, identify emerging risks and prioritize remediation gaps to design targeted tactical and strategic solutions

About the team

Deloitte helps our clients to protect their brand and reputation by proactively advising on their exposure to fraud and other financial crime issues. Drawing on our global network of seasoned financial crime experts, intelligence analysts, technologists, and advanced analytics, we can quickly and efficiently gain an understanding of our clients' various fraud risk exposures. We provide expert advice and solutions to address our clients Fraud Risk Management needs across the organization from strategy to implementation.

Enough about us, let's talk about you

• Successful candidates must demonstrate the ability to:

• • Lead with Initiative:Drive strategic vision by managing a workstream(s) and overseeing the end-to-end delivery of your teams
  • Solve Complex Problems:Think critically about client problems to challenge assumptions, ask impactful questions, and resolve engagement challenges as they arise
  • Collaborate and Influence:Buildtrusted relationships with senior client stakeholders and identify the appropriate path to resolution / escalation where project blockers occur
  • DriveFraudExpertise:Demonstrate subject matter expertise in thelatest fraud trends,fraud risk managementstrategies (e.g.,fraud detection, prevention strategies, etc.)and fraud analytics
  • Build aNarrative:LeveragePowerPoint, Word,andExcelefficiently tocreateclientdeliverableswhichtell a compelling story withanalysisfindings
  • Develop Talent: Provide guidance and mentorship to junior team members, fostering growth and high performance by providing ongoing feedback to manage team delivery
  • Drive Business Development: identify growth opportunities, develop proposals, and contribute to client account planning, leveraging fraud management expertise to expand service offerings and strengthen client relationships.

• Work experiencesthat we are lookingforincludesome (or all) of the following:

• • Fraud Risk Management Strategy:Leading andimplementing holisticfraud riskframeworks that enable informedexecutivedecisions and drive alignmentwith organizationalpriorities
  • Emerging Threat Analysis:Assessingevolving fraud schemes and markettrendsand translatingresultinginsightsinto actionable strategies that strengthenfraudpreventionand detectioncapabilities
  • Cybersecurity & Fraud Risk Evaluation:Assessing and auditing organizational-level cybersecurity controls and technologies to identify vulnerabilities and align them with broader fraud prevention and detection strategies
  • Governance Framework Design:Designinggovernance frameworks for fraud programs, ensuring clear accountability and effective oversight at the leadership level
  • Stakeholder Alignment:Leading and facilitating executive-level and cross-functional client workshops to align stakeholders, drive decision-making, and co-create outcomes
  • Executive Relationship Management:Building and maintaining trusted relationships with senior client executives and senior Deloitte leaders
  • Team Leadership: Directed and motivated diverse project teams to deliver complex fraud management initiatives, fostering collaboration, accountability, and high-quality outcomes across all phases of engagement
  • Client-Service:Demonstrating 5+ years of professional client-service experience in consulting or in financial services

• ABachelor's or Master's Degreein one of the following disciplines:Business Administration, Commerce,Engineering,Mathematics,ComputerScience,
  Cybersecurity,Economics, or other similar disciplines
• Canadian travel may be required, with the potential for occasional international travel
• Candidates may be required to apply for Government of Canada reliability status

Total Rewards

The salary range for this position is $104,000 - $173,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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