Position Title : Cisco Voice Engineer
Location : Burnaby, BC / Surrey, BC
Our Company :
Charter is an award-winning IT Infrastructure Solution Provider of technology and services with offices across Canada. Founded in 1997, Charter’s mission is to align people, process, and technologies by offering a comprehensive portfolio of innovative IT solutions, Advisory & Consulting Services, Project Services, and Managed Services.
Our team of experts leverages a business architecture methodology and a human-centered design approach to drive successful digital transformations for our clients.
Forward, Together with Charter, achieving your possible.
Overview :
Charter is currently seeking an experienced Cisco Voice Engineer to support a Cisco Phone implementation project across multiple locations in the Lower Mainland of Vancouver, BC, starting October 2024.
The ideal resource will have 7+ years of Cisco Voice infrastructure experience gathering specific voice system requirements from multiple departments, analyzing requirements, and designing / creating call flow diagrams, common voice templates and gathered information databases.
Previous experience supporting Cisco Voice implementation projects in a healthcare environment is required. Location : Burnaby, BC / Surrey, BC (Onsite) Term : Eight (8) months.
Qualifications and Experience :
- 7+ years of Cisco Voice infrastructure experience gathering specific voice system requirements from multiple departments, analyzing requirements, and designing / creating call flow diagrams, common voice templates and gathered information databases.
- Experience leading Cisco Voice implementation projects in a healthcare environment is required.
- Experience conducting one-on-one meetings with stakeholders to understand specific phone system needs, including call handling, voicemail, paging systems, and other telephony functions.
- Experience analyzing the requirements and designing / creating call flow diagrams, common voice templates and Gathered Information Database.
- Strong experience with Cisco Unified Communications Manager (CUCM) and related voice technologies.
- Experience utilizing Microsoft Visio.
- Education : active industry certifications i.e., CCNP Collaboration, CCIE Collaboration, would be an asset.
- Excellent communication (written and verbal) in English is required.
- Must be authorized to work in Canada.
Note : Must be legally eligible to work in Canada. Unfortunately, we are not able to sponsor candidates.
Cisco Voice Engineer
Charter is currently seeking an experienced Cisco Voice Engineer to support a Cisco Phone implementation project across multiple locations in the Lower Mainland of Vancouver, BC, starting October 2024. The ideal resource will have 7+ years of Cisco Voice infrastructure experience gathering specific ...
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