Network Administrator (I.T.) – Montreal On-Site

Network Administrator (I.T.) Montreal On-Site

IO Solutions is looking for a Network Administrator to join our dynamic contact center environment located in Montreal. The Network Admin plays a pivotal role in ensuring the seamless operation of our communication infrastructure.

Responsible for designing, implementing, and maintaining robust networks, the successful candidate will collaborate with cross-functional teams to optimize network performance, troubleshoot issues, and implement security measures.

Joining our team would allow you to contribute your expertise in creating a reliable and efficient network foundation that empowers our contact centers to deliver exceptional customer experiences.

WHAT WE OFFER

• Job stability
• A real opportunity to build your career through our Advancement Program
• A dynamic and welcoming work environment

Responsibilities

• Responsible for assisting in research on network products, services, and standards in network procurement and development efforts for data centers.
• Collaborating with IT team and external support to build project plans to deliver corporate objectives.
• Providing KPI reports, Project updates, and Team performance reviews to senior management.
• Acting as Point of Escalation for the IT Team and responsible for the timely resolution of unresolved issues adhering to the organization’s incident management process.
• Responsible for designing, implementing, and maintaining the full network infrastructure (Firewalls, Switches, Wi-Fi, Cybersecurity, both tools and hardware) and assist system administrators as required (VMWare, Windows / Linux Servers, and technology tools).
• Supporting and maintaining Data Center and Cloud IP Network Infrastructure (LAN / WAN / WLAN / VPN / IPsec) and securing the network access by segmenting the network into VLANs and ACLs (Access Control Lists).
• Conducting Vulnerability and penetration testing for Corporate IT Vulnerability Assessments and remediating them on a priority basis for PCI DSS or any other compliance Managing and Supporting Security System for Physical Access Control and Video Surveillance.
• Managing Active Directory Structures, GPO, user permissions, identity management, network file, and print services.
• Providing Tier II / III IT support for daily operational tasks.
• Incident and Change Management.
• Building and maintaining relationships with external advisors and vendors.
• Managing inventory of all equipment, hardware, spare parts, and IT software licensing and distribution for VMware, Microsoft CALs, Kaspersky Antivirus, VoIP, and HPE.
• Preserves assets by implementing disaster recovery, backup procedures, and information security policy.
• Schedules, coordinates, and deploys server updates and preventative maintenance with limited downtime Planned and deployed redundancy into existing systems to eliminate downtime due to server failure.

Qualifications

• Degree in computer science, information technology, or a related field (or equivalent experience).
• Proven experience as a Network Administrator, including hands-on experience with network devices, Fortinet (Preferred) and Cisco technologies.
• Ability to diagnose and resolve network issues efficiently, minimizing downtime and ensuring optimal performance.
• Proficient in implementing and maintaining network security measures to safeguard against unauthorized access and cyber threats.
• Hands-on experience in configuring and managing routers, switches, and other network devices.
• Knowledge of wireless networking technologies and the ability to design, implement, and troubleshoot wireless networks.
• Ability to create and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.
• Capacity to adapt to evolving technologies and industry best practices to ensure the network infrastructure remains cutting-edge and efficient.
• Proficiency in network monitoring and troubleshooting tools.
• Excellent problem-solving skills and ability to analyze and resolve complex network and security issues.
• Strong communication and interpersonal skills for effective collaboration with cross-functional teams
• Industry certifications such as CompTIA Network+, Fortinet NSE, Cisco Certified Network Associate (CCNA), Certified Information Systems Security Professional (CISSP), or similar credentials are advantageous.
• Knowledge of cloud networking concepts is a plus.
• Competitive salary plus stability of employment
• Transport refund (terms and conditions apply)
• Employee discounts with IO Solutions partners
• Dynamic and challenging work environment
• Our offices are located 5 minutes away from Namur metro, near the Décarie / highway 40 junction

Type of position

• Permanent
• Full time

Languages Required

Location

Department Group

I.T.

To be discussed

As soon as possible

Apply for position

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Personal Information

First Name

First

Last Name

Last

Email

Canada

Casablanca, Morocco

Country Province City

Resume / CV Accepted file types : pdf, doc, docx, Max. file size : 50 MB.

Add a cover letter or other relevant document Accepted file types : pdf, doc, docx, Max. file size : 50 MB.

Employment Information

If you are in Canada identify your work eligibility status.

Outside of Canada

If you're located outside of canada, select "Outside of Canada" for your work eligibility.

What Languages do you speak fluently?

French

Spanish

Portuguese

Russian

Greek

Hindi

Are you looking for full time or part time?

Full time

What is your preferred work location? Please select one of the following options :

Work from office location

Work from home

I am open to both options

What is your preferred language of communication?

French

How did you find out about IO Solutions Inc.?

How did you find out about IO Solutions Inc.?

Newspapers

Job Fairs

From Job websites

From social media

From IOS employee

Terms and Conditions

I accept the terms and conditions

I acknowledge that any offer of employment from IOS Center Inc. is conditional to the positive outcome of reference verification.

The results of the reference check should correspond with all information I disclosed either in writing or in person during my interview.

I understand that IOS Center Inc. will perform the reference check according to the provincial and federal laws and standards that are applicable in this matter.

I, hereby, authorize IOS Center Inc. and / or its representative in possession of this document or fax thereof, to communicate with the persons named in my curriculum vitae or given as reference in order to obtain factual information as well as opinions on my work.

I authorize any person, business, institution, corporation association and previous employers that are being contacted by IOS Center Inc.

to make available and to disclose to IOS Center Inc. the information they have about me. I also authorize a criminal record check.

I, the undersigned, release any individual and body as well as IOS Center from any responsibility that may arise from an investigation or from the disclosure of information, including claims under civil, provincial or federal rights regarding libel or privacy.

As of today, I agree to inform IOS Center Inc. immediately of any changes that may occur or hinder during my employment at IOS Center Inc.

and this resulting of acts or made offences , opened investigation, accusation, lawsuit or other. IOS Center Inc. reserves the right to use disciplinary measures suitable according to the nature and gravity of the offence, investigation, accusation or lawsuit.

We are a Canadian leader in customer experience outsourcing.

Locations

ALBERTON, PEI

51 Griffin Rd, Alberton, PE C0B 1E0

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SUMMERSIDE, PEI

56 Central St, Summerside, PE C1N 1K8

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CHARLOTTETOWN, PEI

69 Belvedere Av, Charlottetown, PE C1A 9K5

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CHARLOTTETOWN, PEI

50 Watts Av, Charlottetown, PE C1E 2B8

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FREDERICTON, PEI

440 King St, Suite 300, Fredericton, NB E3B 5H8

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MONTREAL, QC

5000 Buchan St, Suite 1005, Montreal, QC H4P 1T2

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