Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professionals.
This is an exciting opportunity for someone who understands the importance of exceptional client / patient experience and who would like to make a real difference.
Does this sound like you? We'd love to hear from you. Here are some more details :
Key Responsibilities :
- Triage client concerns to ensure appointments are booked accurately
- Effectively deal with incoming emails, texts and faxes.
Efficiently and accurately collect payments.
- Book any future appointments within the designated time.
- Ensure daily reports and tasks are completed.
- Admit patients for appointments, surgery, etc.
- Weigh patients upon arrival for appointments.
- Interact with clients and patients and provide any required assistance while maintaining and providing quality service.
Greet both client and patient by name.
- Counsel clients regarding basic nutrition, pre and post-operative care, provide treatment instructions, etc.
- Promote our goods and services to clients.
- Handle any client concerns or questions. If unable to answer, direct to the appropriate Veterinarian and Hospital Supervisor.
- Accurately place medication and food orders.
- Coordinate and ensure a smooth client and patient flow within the hospital.
- Ensure cleaning duties are carried out as per the cleaning checklists.
The successful candidate will possess the following skills and abilities :
- Strong ability to provide empathy, understanding and emotional support to clients.
- A calm and caring demeanour when interacting with patients.
- Comfortable and passionate about working with all types of animals.
- Detail-oriented and excellent organizational and multi-tasking skills.
- Ability to work cohesively with all employees as part of a team.
- Excellent interpersonal, communication (verbal & written) and telephone etiquette skills.
- Ability to maintain confidentiality of pertinent data.
Required Qualifications :
- Minimum of 2-3 years as Client Services Representative, preferably in the Health Care field (animal or human).
- Must be comfortable with current technology. Proficient with the following computer environments : Microsoft Office, Internet Explorer and Outlook.
- Flexible to work various shifts, including evenings and weekends.
Desirable Qualifications (but not required...we are happy to train) :
- Previous experience (minimum 1 year) in a veterinary hospital.
- Working knowledge of Cornerstone software.
- General understanding of medical terminology.
If you possess the above skills, along with a love of animals, please apply with a COVER LETTER and your RESUME to join our team!
Hiring Manager Cook, Natasha
Junior Legal Administrative Assistant / Client Services Representative
Maintain new and existing client relations, while providing exceptional customer service, including interacting with clients, answering client’s inquiries, taking, and following up on title insurance orders and effectively handling client concerns. Communicate with internal and external clients thro...
Client Services Representative
Minimum of 2-3 years as Client Services Representative, preferably in the Health Care field (animal or human). Promote our goods and services to clients. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a r...
Client Account Manager
The Client Relations team is responsible for managing and maintaining existing customer accounts, managing client contractual requests and renewals, and working with other internal departments to ensure customer retention and data integrity. Responsible for data integrity of existing client account ...
Account Manager
We are looking for a Sales Account Manager who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization. As the Sales Account Manager, you will develop and maintain effective global relationships within an existing customer p...
Sales Representative (100% Remote Cananda)
Sales Representative (100% Remote). As we expand, we’re on the hunt for committed and driven Sales Representatives to join our dynamic team. As a Sales Representative at Pancham, you will be a vital part of our growth strategy. You’ll engage with potential clients through our proven sales process, g...
Sales Account Manager - Eastern Ontario Canada Region
The Regional Sales Manager will need to collaborate with various team members in order to deliver on our mission of exceptional customer service. Responsible for implementing an effective account management strategy geared towards exceeding growth expectations, improving customer service, and streng...
Remote Sales Representative
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and...
Administrative Assistant
Remote Assistant / Remote Optimization work - Can be done without affecting your current job- No experience required to start, one-on-one guidance provided- Salary: $180-$320/Per day- Age must be 20 years old and above- Flexible Working hours, no experience is welcomed- Daily payrollPerks and Benefi...
Customer Service Representative
When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are co...
Plumbing Sales Representative ($18.00)
The ideal candidate will have experience in plumbing sales, but we are also interested in individuals with hands-on experience in plumbing, hardware, or HVAC who are eager to transition into a sales role. Start earning a paycheque this week! Send us your "Plumbing Sales Representative" in MS Word or...