Senior Techno-Functional Dynamics 365 CRM Consultant to design configuration and integration solutions, and manage the implementation vendor for a Dynamics 365 CRM Implementation.
Our Non-Profit client is seeking a Senior Techno-Functional Dynamics CRM Consultant to design configuration and integration solutions, and manage the implementation vendor for a Dynamics CRM Implementation.
Remote work available. Calgary candidates may be required to work in office up to 2 days / week.
Must Have :
- 6+ years Dynamics (D) Experience as a technical consultant, developer or systems analyst
- Previous Dynamics CRM implementation and integration experience
- Experience with Vendor Management
- Experience mapping processes, flows and business functionality for Dynamics CRM
Nice to Have :
- Power Platform, Power Apps or Power Automate Experience
- Dynamics certifications
Responsibilities :
- Ensuring delivery by implementation vendor is aligned with business needs & requirements
- Collaborate with stakeholders to understand business requirements and translate them into technical solutions using Microsoft Dynamics platform, and configure and customize Microsoft Dynamics applications to align with business processes and requirements
- Design and implement integrations with other systems using Microsoft Dynamics integration tools and APIs
- Develop and maintain technical documentation including design specifications, configuration guides, and user manuals, including conducting training sessions and providing technical support
- Participate in system testing, quality assurance, and deployment activities
- Proactively identify risks and issues during project execution and propose mitigation strategies
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