Site Reliability Engineer

Requisition ID : 244027

Overview

As a Site Reliability Engineer (SRE), you will join the Digital Engineering Operations team, responsible for ensuring the operations and reliability of Scotiabank digital applications. You will have the opportunity to drive the success of Scotia Digital production services by enhancing availability, scalability, performance, and reliability. The team proactively seeks ways to improve application monitoring, address production issues, and assist with customer inquiries. The role will also involve implementing tagging for customer analytics

Is this role right for you? In this role you will :

• Specification Gathering : Gather and refine specifications and requirements based on technical needs.
• Risk Management : Direct day-to-day activities in alignment with our risk culture and relevant risk appetite statements, communicating these throughout the team.
• Operational Efficiency : Create an environment that promotes effective and efficient operations while ensuring adherence to day-to-day business controls for risk and compliance.
• Documentation : Create and maintain comprehensive software documentation.
• Customer Focus : Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Incident Management : Drive incident management, problem management, and site reliability engineering (SRE) practices.
• Leadership in Crisis : Lead, triage, and communicate severity 1 and major incidents, including change management impacting the digital banking channel. Note that this role includes on-call responsibilities outside of traditional working hours.
• Liaison Role : Perform ongoing interaction between various units, including technology partners, customer-facing staff, QA departments, vendors, product groups, business lines, and leadership.
• Subject Matter Expertise : Provide end-to-end support as a subject matter expert.
• Application Reliability : Lead initiatives to perform analysis for lasting application reliability.
• Operational Enhancement : Enhance steady-state operations, alerting, real-time monitoring, and operational visibility.
• Application Deployment : Safely deploy provided code packages utilizing approved application security platform

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have :

What's in it for you?

Location(s) : Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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